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O2C Operations Leader - Customer Experience & Governance

Galderma

Galderma is seeking a Customer Operations Business Lead, O2C to govern and optimize Order-to-Cash processes for Therapeutic Dermatology and Injectable Aesthetics. You will partner with outsourced providers, 3PLs, and internal teams to ensure service levels, compliance, and exceptional customer experience. The role focuses on supplier governance, KPI monitoring, escalation management, and continuous improvement across the O2C network, with opportunities to influence end‑to‑end processes and data #J-18808-Ljbffr Galderma

Vacancy posted 1 day ago
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