CX Communications Operations Lead (Incidents & Releases)
Benchling
Benchling, the AI platform for biotech R&D, is seeking a Customer Experience Communications Operations Manager in Boston. You will own incident, change, and communications performance streams, ensuring messages are accurate, timely, and compliant in regulated environments. You will lead an end-to-end intake, tiering, templates, and dashboards, partnering with Product, Engineering, and Support, reporting to the Leader of CX Operations. 3 days on-site requested. #J-18808-Ljbffr Benchling
Vacancy posted 5 days ago
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