Police Dispatcher (full-time)

Salary : $52,000.00 - $72,800.00 Annually
Location : Town Hall - 1030 95 Street, Bay Harbor Islands, 33154, FL
Job Type: Full-Time = 1 FTE
Job Number: 52102
Department: Police Department
Opening Date: 05/29/2026


Description
The Police Dispatcher serves as the vital communication link between the public and law enforcement officers. This position receives emergency and non-emergency calls, dispatches police units, and provides critical support to ensure the safety and efficiency of law enforcement operations. The ideal candidate will remain calm under pressure, communicate clearly, and handle multiple tasks simultaneously in a fast-paced environment.

Examples of Duties
Essential Duties and Responsibilities

• Receive, evaluate, and prioritize emergency and non-emergency calls for service.
• Dispatch police units and relay necessary information promptly and accurately.
• Maintain constant radio communication with field officers, providing updates and support as needed.
• Operate computer-aided dispatch (CAD) systems, radio consoles, and related communication equipment.
• Record and maintain detailed logs of calls, officer status, and other relevant data.
• Provide the public with information or assistance, referring calls to other departments or agencies when appropriate.
• Monitor alarm systems, surveillance feeds, and other security-related equipment.
• Follow established protocols for emergency situations, including officer safety, medical emergencies, and public safety threats.
• Perform clerical and administrative tasks such as data entry, report filing, and record keeping.
• Maintain confidentiality of sensitive information and comply with all department policies and procedures.

Minimum Qualifications

• High school diploma or GED required.
• Prior experience in dispatching, emergency communications, or law enforcement support preferred but not required.
• Knowledge of local geography and surrounding area helpful.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, life insurance, long-term & short-time disability, holidays, vacation and sick leave, and personal days.

To learn more details, visit our benefits page at:
01


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