Quality Data Specialist
Gift Of Hope Organ & Tissue Donor Network
OverviewSummaryEnsure the timely verification and submission of standardized data reports, compiled from organ donor referral data to various regulatory agencies, including HRSA and OPTN, by providing accurate quality review, timely data querying, and accurate reconciliation of missing data.ResponsibilitiesEssential FunctionsThe following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.Advance Gift of Hope’s mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.Timely submit regulatorily reportable data, including the Ventilated Patient Form, for deceased organ donor referralsWork collaboratively with other department staff and Hospital partners to ensure timely reporting of regulatorily reportable dataReview donor records, within the Electronic Medical Record system, for accuracy and completenessVerify key data points for accuracy and completeness prior to data transmissionObtain missing donor record information and rectify erroneous or missing data, in accordance with policy and regulatory requirements, through a variety of query methodsProactively escalate discovered errors, deviations and discrepancies for timely resolutionMonitor the status of regulatory reporting caseloads and deadlines to ensure reporting is completed accurately and timelyContact hospitals, doctor’s offices, and other partners to request additional documentation pertaining to donor casesWork across departments, as well as with external partners, to resolve identified charting errors and other correction requestsPromote an environment that supports quality assurance and performance improvement by facilitating the timely identification and reporting of Opportunities for Improvement including discovered opportunities for improvement, deviations, reported complaints, and other adverse events, and foster a non-punitive Quality culture focused on continuous process improvementActively contribute to a culture of cybersecurity awarenessProtect the confidentiality, integrity, and availability of the organization's information assets by following established security policies and procedures, completing all required cybersecurity training on time, reporting potential security issues promptly, and practicing secure handling of data, systems, and credentials in day-to-day activities. Must follow security policies, protect organizational data, and report potential security issues.Complete all required administrative tasks, training and honor commitments to meet individual and organizational needs in a timely manner Actively engage in learning and professional development opportunities and collaborate with supervisor to establish and maintain written short‑ and long‑term professional development goals Other duties as assignedQualificationsEducation and Training RequiredThe following identifies the minimum education and training required to perform the essential functions of the job.Associate’s degree or equivalent work experienceExperience and Skills RequiredThe following indicates the minimum skills and experience required to perform the essential functions of the job.2 years’ experience in medical industry, medical record review, or medical chart auditing highly preferredKnowledge of medical terminologyHighly organized with the ability to pay attention to detail to assure accuracy and completeness of records and dataAbility to identify problems in day-to-day processes and appropriate address for timely resolutionAbility to professionally interact with internal and external customersAbility to manage multiple assigned tasks to ensure timely completion and ability to adapt to changing work prioritiesBasic skills in Excel and WordPhysical DemandsThe physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Ability to function in a normal office environmentAbility to function in a remote office environmentAccess to reliable transportation for meeting and other in-office responsibilitiesAbility to sit for up to three hours at a timeAbility to position self to file documents at varying height levelsAbility to lift and move up to 30bsWork EnvironmentThe work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.Normal office environmentRemote office environmentOccasional travel to other locations within the service areaThis job description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of the job. Other functions may be assigned by the supervisor and management retains the right to add or change the duties at any time at its discretion.Job SummaryID: 2026-2383# of Openings Remaining: 1Category: Quality Type: Regular Full-Time
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