Technical Support Representative
$25 - $34 per hourSweve Tech LTD
About the job Technical Support Representative Join Our Team as a Technical Support Representative! Are you passionate about technology and love helping others succeed? We are looking for a Technical Support Representative to deliver exceptional customer service while providing technical solutions. If you enjoy troubleshooting and have a knack for problem-solving, this role offers an exciting opportunity to support our customers growth by ensuring they maximize the use of our products & Service. Pay Transparency: $25 - $34 Hourly Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. Responsibilities Respond to customer inquiries and provide technical support via phone, email, and chat. Troubleshoot and resolve technical issues related to our services. Escalate complex issues to the appropriate team member for resolution. Document all customer interactions and resolutions in our CRM system. Collaborate with other team members to continuously improve our products and services. Stay up-to-date with the latest technology trends and updates in our industry. Provide excellent customer service and maintain positive relationships with our clients. Qualifications 2+ years of experience in a technical support role. Strong knowledge of computer hardware, software, and networking. Excellent communication and problem-solving skills. Ability to work independently and in a team environment. Customer-oriented mindset with a passion for helping others. Experience with CRM systems and ticketing systems is a plus. Benefits Competitive salary and benefits package. Opportunities for career growth and development. Collaborative and inclusive work environment. Training and support to enhance technical skills. Paid time off and holidays. Why Sweve Tech is a great next step for you You'll make a difference. Every day. Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to peoples lives. You'll make your mark as part of our future. We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead change around the world. You'll feel welcome from day one. Were known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone in the Sweve Techfamily cares as much as you do about making a positive difference. You can have a lifestyle you love. you're always close to nature, yet never far from civilization. We want everyone who works for us to have a lifestyle they love at work and beyond. About US Sweve Tech Ltd is a forward-thinking technology solutions company specializing in engineering and telecommunications services. We focus on delivering reliable systems integration, project management, and tailored support to help businesses across industries streamline their operations. Committed to innovation and excellence, Sweve Tech Ltd offers customized solutions designed to meet the unique challenges of each client. Our team of dedicated professionals ensures the highest standards of service, enabling organizations to achieve their goals efficiently and effectively. If you are a self-motivated individual with a passion for technology and helping others, we would love to hear from you. Join our team at Sweve Tech LTD and be a part of our mission to provide exceptional customer service and innovative solutions to businesses. Apply now! #J-18808-Ljbffr Sweve Tech LTD
$25 - $37 per hour
About the job Technical Support Representative At Zephyrus Engineering LimitedThe Technical Support Representative serves as the primary point of contact for clients seeking technical assistance with our services. This role involves diagnosing issues, providing solutions...SuggestedHourly payFull timeRemote workMonday to FridayFlexible hours$15 - $25 per hour
Sistribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop the cites of the word in classical literature, discovered the undoubtable Sistribution of letters, as opposed to using 'Content here, content here...Suggested- ...solutions and develop new, efficient processes that make a direct impact on our customers’ lives. What you’ll do: The Technical Support Representative is responsible for handling incoming calls, emails and chat requests received via direct contact or Technical Support...SuggestedWork at officeMonday to FridayShift work
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Jazz at Lincoln Center
New York, NY7 hours ago - ...CareXM is seeking a Help Desk Technician to provide technical support in a remote environment. This role involves troubleshooting for internal team members, maintaining service records, and ensuring quality assurance for technical systems. The ideal candidate will have...SuggestedRemote workFlexible hours
CareXM
New York, NY3 days ago - ...Services Provider hiring an IT Help Desk Technician Level 2 to support clients across financial services, legal, and other professional... ...Maintain accurate ticket notes, time entries, and technical documentation Communicate clearly with clients throughout troubleshooting...Remote work
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...service provider in Bronx, NY is looking for an Information Technology Help Desk Technician to handle client calls, troubleshoot technical issues, and provide effective solutions. The ideal candidate should possess excellent PC troubleshooting abilities and strong customer...Full time- ...at Institute for Community Living Inc. provides Tier 1 and 2 IT support to staff across NYC locations, via phone, in-person, and remote... ...on-call rotation is required, with opportunities to grow technical skills in a busy urban IT environment. #J-18808-Ljbffr Institute...Remote work
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$20 - $24 per hour
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A dynamic IT solutions provider is seeking a proactive Level 1/2 IT Support Specialist in New York. You will provide essential support to internal users and troubleshoot various technical issues. Ideal candidates should be experienced in IT support, possess strong customer...Contract work- ...at Lincoln Center is seeking an IT Help Desk Technician II to support desktop systems, applications, hardware, and network connectivity... ...Circle offices to the Rose Hall venue. The role requires deep technical expertise and strong communication to guide non‑technical users...
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Consortia LLC
New York, NY1 day ago $130k - $155k
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$100k - $140k
...is an international consulting and technology expertise group supporting high regulatory industry such as Corporate and Investment Banking... ..., document, and translate business needs into functional and technical requirements Create and manage project plans, ensuring clear...WorldwideVisa sponsorshipWork visa3 days per week- A leading consulting firm is seeking an IT Business Analyst to join their team in New York City. The ideal candidate should have 5-9 years of experience, strong SQL skills, and be passionate about optimizing business processes. Responsibilities include driving the identification...
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RennerBrown Staffing
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...Business Technology Support & Migration Analyst (Japanese/English Bilingual) NTT DATA strives to hire exceptional, innovative and passionate... .... Troubleshoot user issues and coordinate resolution with technical support teams and vendors as necessary. Monitor user...Work at officeFlexible hours$90k - $110k
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...Support Desk Analyst Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI... ...reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes,...Remote workFlexible hoursNscale
New York, NY14 hours ago$70k
...Discretionary Bonus Position Overview Madison-Davis is seeking an IT Help Desk Specialist to provide responsive, hands-on technology support to employees across our growing organization. This person will be the primary point of contact for everyday hardware, software,...Full timeWork at officeImmediate startRemote workShift work1 day per weekMadison-Davis, LLC
New York, NY14 hours ago$131k - $140k
...functional translation. Ability to translate ambiguous business questions into data-driven solutions and to work effectively with non-technical stakeholders. Autonomy and ownership. Comfortable working independently and owning reporting projects end-to-end. Automation...Work at officeWork visaFlexible hours3 days per week- ...investment banking firm based in Midtown Manhattan, is seeking an IT Support Consultant to join their team. This person will work closely... ...support day-to-day technology operations and provide hands-on technical support to employees across the organization, including senior...Remote work
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