Patient Registration Specialist

Patient Registration Representative

Indianapolis, IN

$16.00/hour

⏰ Full-Time | Multiple Shifts Available

Make a Difference From the Moment Patients Arrive

Are you passionate about helping others and creating positive experiences during important moments? We are seeking compassionate, customer-focused Patient Registration Representatives to serve as the first point of contact for patients in various healthcare settings.

In this role, you'll play a vital part in ensuring patients feel welcomed, supported, and cared for while helping facilitate a smooth registration and check-in process.

What You'll Do

Patient Registration & Check-In

• Greet patients and visitors with professionalism and empathy.
• Create a warm, welcoming, and positive patient experience.
• Verify and update patient demographic information accurately.
• Confirm insurance information and ensure records are up to date.
• Obtain required documentation and patient consents.
• Answer questions related to healthcare services, appointments, and procedures.

Front Desk & Administrative Support

• Locate and manage patient records within the electronic medical record (EMR) system.
• Schedule follow-up appointments when needed.
• Support patient checkout processes.
• Maintain accuracy when entering data and processing information.
• Collaborate with clinical and administrative teams to ensure efficient patient flow.

Additional Responsibilities

• Assist patients arriving through various entry points, including emergency and outpatient settings.
• Perform bedside registration when required.
• Support patients with insurance questions and self-pay options.
• Escort patients when needed and provide general assistance throughout the facility.

What We're Looking For

Required Qualifications

✅ Minimum 2 years of work experience

✅ Strong customer service and communication skills

✅ Compassionate, empathetic, and patient-focused mindset

✅ Strong computer and technology skills

✅ Ability to multitask in a fast-paced environment

✅ Excellent attention to detail and accuracy

✅ Strong problem-solving and critical-thinking abilities

✅ Ability to de-escalate challenging situations professionally

✅ Team-oriented with a sense of urgency

Physical Requirements

• Frequent walking throughout the facility
• Ability to escort patients when needed
• Occasional lifting of items
• Ability to push wheelchairs and assist with patient navigation

Schedule

Healthcare operations run 24 hours a day, 365 days a year. Various shifts are available, including rotating schedules and 12-hour shifts, with up to 40 hours per week.

Candidates should be flexible and comfortable working weekends, holidays, and varying schedules as needed.

Why You'll Love This Opportunity

Make a meaningful impact on patients and families every day

Join a mission-driven healthcare environment

Paid training provided

Career growth and advancement opportunities

Opportunity to explore different departments and career paths

Work alongside dedicated healthcare professionals committed to excellent patient care

If you thrive in a customer-focused environment, enjoy helping others, and want to be part of a team that makes a difference every day, we'd love to hear from you!

This is a Contract to Hire position based out of Indianapolis, IN.

The pay range for this position is $16.00 - $16.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Indianapolis,IN.

This position is anticipated to close on Sep 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.