Employee Benefits Account Coordinator

SUMMARY The Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. As an Account Coordinator, you will be responsible for managing administrative tasks related to ID cards, census data, carrier relations, and claims support. This position is ideal for detail-oriented individuals with strong organizational skills and a commitment to delivering exceptional service. DUTIES AND RESPONSIBILITIES ID Card Management: Generate and manage employee ID cards, ensuring accuracy and timely distribution. Collaborate with carriers to address ID card-related inquiries and discrepancies. Census Data Administration: Assist in the collection, organization, and maintenance of client census data. Work closely with Account Managers to ensure accuracy and completeness in census data reporting. Carrier Relations Support: Facilitate communication between clients and insurance carriers. Assist in resolving administrative issues, inquiries, and coordination with carriers. Claims Support: Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation. Collaborate with carriers to address inquiries and facilitate timely claims resolution. Client Interaction: Serve as a responsive point of contact for clients on administrative matters. Coordinate with Account Managers to address client needs and concerns. Documentation and Record Keeping: Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation. Team Collaboration: Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow. Assist in team initiatives and projects as needed. QUALIFICATIONS Proven administrative/customer service experience, preferably in the employee benefits insurance industry. High school diploma or equivalent. Strong organizational and multitasking skills. Detail-oriented with a focus on accuracy in administrative tasks. Excellent communication and interpersonal skills. Proficiency in MS Excel, Word, and Outlook. Ability to work collaboratively in a team-oriented environment. Life & Health Insurance License required or willingness to obtain. DEPARTMENT AND REQUIREMENTS Department: Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent BENEFITS Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Paid Parental Leave Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off Great work/life balance, because that’s important for all of us! Focus on creating a meaningful environment through employee engagement events The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! Growth potential - HUB is constantly growing and so can your career! A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives EEO STATEMENT & COMPENSATION The expected hourly range for this position is $29.00 - $35.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. EEO STATEMENT HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-VERIFY PROGRAM E-VERIFY PROGRAM #J-18808-Ljbffr