Benefits Coordinator

Benefits Coordinator

Responsible for the day-to-day service, administration and communication of benefit plans. Coordinate with benefit vendors, resolving issues regarding eligibility, enrollment and claims issues and oversee benefit systems.

Administer various benefit programs which include medical, dental, vision, disability, life insurance, FSA plans, HSA accounts, commuter benefits, EAP, COBRA and voluntary benefits. The first point of contact for HR and employees for various benefit issues such as coverage, enrollment eligibility, qualifying life event changes, claims and other benefit matters. Audit weekly benefit deductions from benefits admin system to payroll system. Main point of contact for all COBRA related matters ranging from enrollment assistance, to data entry in carrier site, to issue resolution. Process and maintain weekly reports to ensure employees enroll timely into plans and that supporting documentation is submitted for all covered dependents. Responsible for department invoicing; including union billing. Audit records and benefits eligibility periodically. Assist with annual open enrollment projects including communications, system set-up, system testing and enrollment into the system. Prepare, run and distribute ad hoc data reports through HRIS system. Maintain relationships with insurance carriers, consultants, actuaries, brokers, record keepers and third-party administrators. Responsible for understanding all applicable government laws and regulations at the federal, state and local levels, which impact employee benefits. Document and maintain administrative procedures for assigned benefit processes. Respond to notifications from state agencies regarding medical support and verification of insurance. Serve as a backup to Benefits Analysts. Prepare and maintain employee benefit files. Perform any other duties as assigned.

High School Diploma required, bachelor's degree preferred. Minimum of 2 years' Corporate Benefits experience in an organization with 300+ employees. Intermediate to Advanced Microsoft Excel skills. Strong problem solving, organizational, analytical and customer service skills. Effective communication skills (written and oral). Must have strong working knowledge with human resource information systems.