Technical Support Engineering Manager
Virtual Vocations Inc
Leading a regional team of Partner/Support Engineers, the full-time Manager II, Technical Support Engineer will own partner and advertiser relationships, drive key programs, and guide complex technical escalations in a remote/hybrid environment based in New York City or Chicago. Key responsibilities Lead, coach, and develop a team of Partner/Support Engineers, ensuring accountability for outcomes and providing hands-on support when needed Manage performance and foster a psychologically safe, inclusive environment while promoting team development through coaching and exposure Act as the escalation point for complex technical issues, collaborating with cross-functional teams to prioritize needs and drive continuous improvement Required qualifications 2+ years of people/team management experience in client-focused technical teams, with approximately 5+ years in a Support/Solution/Partner Engineering role Experience in Ad Tech, MarTech, or eCommerce Strong technical skills in scripting for data manipulation and API integrations, along with proficiency in SQL and data analysis Ability to manage ambiguity and make timely, high-quality decisions while maintaining stakeholder relationships Proficiency in leveraging AI to enhance work quality and champion AI experimentation within the team
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Technical Support Engineering Manager in United States vacancy
$140k - $185k
...control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,0... .... About the RoleVerkada is seeking a Manager for our Technical Support Engineering team. We are looking for a technical leader who will help...SuggestedFull timeWork at officeWork visaFlexible hoursShift work- ...your career. Come join us! The Role Overjet's Support Engineering team is the frontline technical layer for our Vision, Iris, and RCM products, the AI... ...configuration issues. We're looking for a Support Engineering Manager to scale this function. This is a hands-on,...SuggestedLive inWork at officeWork from homeFlexible hours
Overjet
Salt Lake City, UT5 days ago - Jack Henry & Associates, Inc. seeks a Technical Support Engineering Manager to lead the Level 2 support team within the Enterprise Payment Solutions (EPS) SmartPay group. You will mentor engineers, handle escalations, and coordinate with product teams to deliver reliable...SuggestedRemote job
- ...future of digital banking and payments. We hope you’ll join us. We can’t do it without you. Jack Henry is seeking a Technical Support Engineering Manager to join the Professional Services SmartPay group within Enterprise Payment Solutions (EPS). This role will oversee a...SuggestedWork at officeLocal areaRemote work
- A leading technology firm in Detroit is looking for a Lead Software Engineer to manage and scale their Technical Support organization. This role involves leading a team of Squad Leads and driving function-level performance in system deployments and configurations. With...Suggested
- ...Description Principal Premium Services Engineer – Enterprise On‑Site Support We’re growing our Premium... ...and seeking a customer‑obsessed, technically elite Principal Engineer to partner... ...Utilizing NETSCOUT's Knowledge Management database to research solutions and...
Maetz Consulting, LLC
Miami, FL2 days ago - ...VIAVI is also a leader in light management technologies for 3D sensing,... ...are passionate about supporting customer success and we welcome... ...IT End User Support Client Engineering Manager to lead the day-to-day... ..., knowledge articles, and technical standards to support consistency...Full timeWork from homeRelocationHome office
- ...Scottsdale, AZReports to: Sr. Director, Global SupportDirect Reports: 12-15, including 1 Senior Team LeadAs theSr. Manager of Technical Support Engineering, you will lead two highly technical Tier 2 and Tier 3 support engineering organizations responsible for resolving...
- ...career development programs to support of community service... ...leading energy, chemical and engineering companies succeed in their digital... ...seeking a Senior Principal Technical Support Engineer to join our... ...-term success. Comfortable managing multiple priorities in a...Remote work
$136.2k - $178.82k
## Sr Principal Technical Support EngineerApplylocations: Livermore, CA: Remote, CAtime type: Full timeposted on: Posted Yesterdayjob requisition... ...*Job Description:**The **Sr Principal** **Technical Support Engineer** for Probe Cards provides expert-level technical support...Work at officeLocal areaRemote workFlexible hoursShift workDay shift$155.2k - $232.8k
...more efficient.Job Summary & ResponsibilitiesThe Senior Manager, Technical Product Support is a global leadership role responsible for defining... ...base.This position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing, Global Service, Sales...Permanent employmentFull timeRemote work- ...Senior Manager, Technical Support Engineering Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products...
- The US Army Corps of Engineers in Pickstown, SD, seeks a Chief of the Technical Support Section to lead a staff of civil, mechanical, and electrical engineers and technicians, including WG and WL positions. The incumbent supervises a broad set of operation, maintenance...Contract workWork at office
$79.2k - $166.1k
...location:Kansas City, MOOverviewAs a Manager within Oracle Health Support, you will lead a team of support... ...professionals responsible for providing technical and application support to Oracle... ....Partner with internal technical, engineering, product, and operational teams to...Temporary workWork at officeFlexible hours$108k - $144k
...in-house product experts. The Technical Solutions team enables Datadog... ...customers via multi-channel technical support, demos, and presentations. You... ...best fits them.What You’ll Do:Manage, develop, coach and mentor a team of Premier Support Engineers who respond to client requests...Work at officeImmediate startWorldwide- ...of the A-Team, you must be ALL IN to support the company’s mission, vision, and... ...benchmarks of our success. POSITION TITLE: Manager, IT Engineering CLASSIFICATION: Exempt POSITION... ..., focusing heavily on mentorship, technical guidance, and operational execution...Full timeWork at officeLocal area
- ...and data protection platforms supporting both EDA (Electronic Design... ...AI-scale workloads), and engineering team leadership.THE PERSON:Strong leadership and people management skills with the ability to mentor... ...to translate complex technical concepts into business outcomes...
- RESPONSIBILITIES:Engineer a fast, frictionless workplace: Lead global IT operations that enable thousands of people around the world... ...meaningful improvements in our business operations.Build the most technically capable IT team in the Northeast: Shape a team that excels in...
$82.4k - $170.4k
...and/or training.Job Title: Tech Support Principal EngineerLocation: USA... ...software.As a Tech Support Principal Engineer, you will work as part of the Global Technical Support team which is... ...Sales, R&D, Services and Project Management teams to ensure that customer queries...Full timeWork at officeLocal areaRemote workFlexible hours- ...Senior Level Network Support Engineer We are currently seeking a Senior Level Network Support Engineer to work in... ...resolve product issues Utilizing Companies Knowledge Management database, research & develop technical tips and solutions Advise customer on network...Remote work
Presidential Staffing Solutions LLC
Miami, FL4 days ago $200k - $250k
...QualificationsBachelor's degree in Computer Science, Engineering, MIS, or related field preferred.12+... ..., including 4+ years directly managing engineering teams.Proven track record... ...high-performing engineering teams.Broad technical breadth across full-stack web...Temporary workFlexible hours$98.7k - $209.5k
...The Senior Manager, Repair Center Operations is responsible for building... ..., and Global Product Engineering, the senior manager ensures repair... ..., equipped, and ready to support routine demand as well as surge... ...team members and supporting technical resources. Core Responsibilities...Permanent employmentFull timeTemporary workFlexible hoursShift work$125.9k - $210k
...the Position: The Director, IT Engineering provides strategic and technical leadership for the design, implementation, and ongoing management of Vocate’s enterprise engineering capabilities... ...reusable technology services that support multiple institutions, subsidiaries,...Full timeTemporary workFixed term contractRemote workHome officeWeekend workAfternoon shift- ...Today Govies Award for 2025. ABOUT THIS ROLE As a Technical Support Engineer II at LVT, you will independently troubleshoot and resolve... ...projects with a technical scope of work as assigned by your manager OUR IDEAL CANDIDATE Technical certification or...Full timeWork at officeRemote workFlexible hours
LVT
American Fork, UT11 days ago $111.14k - $172.26k
...are seeking a seasoned IT leader to manage our Enterprise Desktop Engineering and Field Operation functions. This... ...background in IT management, technical expertise in Microsoft technologies... ...consoles and troubleshooting 24 x 7 x 365 support requirements. Available to work...Full timeContract workWork experience placementLocal areaFlexible hoursWeekend work- ...patients worldwide.We’re a team of engineers, clinicians, and innovators... ...of IT - Product Lifecycle Management (PLM) and Engineering... ...will bridge the gap between technical execution and business strategy... ...Ensure the PLM system fully supports compliance frameworks (e.g.,...Local areaWorldwideFlexible hours
$159k - $272k
...world. As a premier global asset management organization with more than 8... .... You’ll enjoy resources to support your career path, as well as... ...SummaryThe Principal Desktop Engineer is a hands-on engineering... ...people leadership with deep technical execution, requiring direct involvement...Full timeContract workLocal areaRemote workWork from home3 days per week$152k - $349k
Federal Principal Product Support Engineer, (Clearance Required - Secret), Oklahoma City, OK, Dallas... ...here. We have the flexibility to manage our work and personal needs. We make bold... ...(Level 4) to serve as the primary technical bridge between on-site federal customer...Permanent employmentFull timeWork experience placementImmediate startRemote workWork from homeFlexible hoursWeekend workAfternoon shift$5,000 per month
...best. Our work improves lives. Find out how a career as an IT Manager of Engineering Services can change yours.IT Manager - Engineering Services... ...build upon the technologies, standards, and workflows that support project delivery across multiple engineering and project...Temporary workFlexible hours$157.1k - $212.6k
Fauna Robotics is seeking a Manager, Customer Support Engineering to build and lead our customer support organization. This team will serve as the primary technical interface between Fauna and our customers, owning the end-to-end support experience across deployment, operation...Permanent employmentRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineering Manager. Be the first to apply!
Related searches
- senior support engineer United States
- java support engineer United States
- IT developer United States
- l1 technical support engineer United States
- operations support system engineer United States
- junior support engineer United States
- IT support engineer United States
- IT field engineer United States
- .net support engineer United States
- database support engineer United States