Receptionist

Receptionist

This Receptionist role supports a busy reception desk in Huntsville, Alabama and serves as the primary point of contact for customers, guests, contractors, and visitors entering the facility. The position focuses on greeting and checking in all visitors, issuing photo IDs and access control badges, and ensuring the security of the building while providing consistently excellent customer service. The Receptionist represents the organization as the face of the facility and is expected to maintain a pleasant, professional demeanor, stay highly organized, and manage a variety of tasks simultaneously in a fast-paced environment.

Responsibilities

• Greet and check in customers, guests, contractors, and visitors in a professional and welcoming manner.
• Create and issue photo ID and access control badges for contractors and visitors, following established security procedures.
• Answer incoming phone calls, respond to inquiries, and transfer calls to the appropriate employees.
• Assist with conference room scheduling to support meetings and events within the facility.
• Provide general administrative and clerical support to onsite teams as needed.
• Collaborate with onsite facilities and operations roles, including the FM team, by assisting with assigned tasks.
• Submit tickets for facility-related issues and building maintenance using Corrigo or similar systems.
• Maintain an up-to-date building contact list for key personnel and their locations.
• Update and maintain the Concierge Playbook for the site, ensuring a current version is readily available at the reception desk.
• Perform all other duties and tasks assigned to support smooth front desk and facility operations.
• Demonstrate flexibility with responsibilities and working hours to meet changing business needs.

Essential Skills

• At least 2 years of experience as a Receptionist or Administrative Assistant in a front desk or customer-facing setting.
• High school diploma or GED.
• Professional experience working in a busy front desk environment.
• Ability to work effectively in a fast-paced, busy, and quickly changing environment.
• Excellent customer service skills with a strong focus on creating a positive experience for visitors and staff.
• Professional communication skills, both in person and in writing.
• Strong organizational skills with the ability to manage multiple tasks with minimal supervision.
• Positive, problem-solving attitude and the ability to handle a variety of duties simultaneously.
• Ability to sit for long periods, climb stairs, and lift up to 25 pounds.
• Proficiency with desktop computing platforms (PC) and applications such as MS Office Suite and Microsoft Teams.

Additional Skills & Qualifications

• Associate degree or college coursework is preferred.
• Previous experience in a very busy front desk setting is preferred.
• Familiarity with facility ticketing systems such as Corrigo is beneficial.

Work Environment

This is a contract position lasting approximately 8–10 weeks to cover short-term leave. The standard shift runs Monday through Friday from 7:30 a.m. to 4:00 p.m., with flexibility to work overtime when needed based on business requirements. The role is based at a busy facility reception desk and involves continuous interaction with visitors, staff, and contractors in a fast-paced environment. Work is primarily performed seated at a desk, with some walking, stair climbing, and light lifting up to 25 pounds. The position uses PC-based desktop computing, including MS Office Suite and Microsoft Teams, as well as facility maintenance and ticketing systems such as Corrigo. A professional appearance and demeanor are expected at all times to reflect the organization's standards and provide a welcoming experience for all guests.

Job Type & Location

This is a Contract position based out of Huntsville, AL.

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Huntsville, AL.

Application Deadline

This position is anticipated to close on Jul 17, 2026.