Help Desk Agent

## Return Desk AssociateApplylocations: SF\_0603\_BEVERLY HILLS FLtime type: Full timeposted on: Posted Todayjob requisition id: R-107337Salary Range $17.05 - $21.32\***Job Description:**What This Position is All AboutUnder the leadership of the Assistant General Manager, Operations (AGMO), the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our specialized work groups. Who You Are:* You have strong interpersonal skills, and are customer service orientated* Have the ability to lift cartons, handle racks and carts of merchandise. Lifting of up to 15 pounds may be required* Must have knowledge of POS and strong computer skills, i.e. Google, MS Office, and adapt to changing technology* Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervisionYou Also Have:* Ability to work a flexible schedule as per business needs & adheres to dependability standards* Demonstrates attention to detail and keeps personal work space organized* Ability to influence team to follow store policies & procedures to help in decision-makingAs The Returns Associate, You Will:* Daily functions including but not limited to following: + Opening/ Closing of digital return register + Maintain a neat and organized environment + Follow protocols on policy and procedures for; processing returns, adjustments, and assisting in reconciling reports + Ensure product is secured to standard + Maintain integrity of product, by ensuring all .com returns are separated, organized and secure. + Resolve customer issues both internal and externalYOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:* Opportunity to work in a innovative environment with a company experiencing transformational growth* Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate* Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)* An amazing employee discountSALARY AND OTHER BENEFITS:The starting hourly rate for this position is between $17.05-21.32 per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).Thank you for your interest with Saks Global. We look forward to reviewing your application. #J-18808-Ljbffr