Employment Navigator

Job Description

Job Description

The Martha O’Bryan Center is launching an innovative, employer-based initiative designed to support low-income employees in achieving long-term economic stability and career advancement. The Employment Advancement Pilot will partner directly with employers to provide on-site coaching and resource navigation to help employees develop advancement goals, overcome barriers, and stay engaged in the workforce. Through this work, Martha O’Bryan Center is building a model that will improve employee well-being and family stability while strengthening workplace retention for participating employers. 

POSITION SUMMARY
The Employment Navigator works onsite at a designated employer to support employees in building stability and advancing in their careers. This position provides family-centered coaching and resource navigation to help employees set goals, overcome barriers, and move toward increased income, career growth, and long-term family well-being. The Employment Navigator builds strong relationships with employees to provide support and connection to resources, training, and advancement opportunities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

• Deliver employment navigation services using Martha O’Bryan Center’s family centered coaching and case management model to a caseload of employees.
• Connect participants to resources including childcare, transportation, housing, mental health, food security), referring and following up with community partners as needed.
• Support employee engagement with the program through recruitment and onsite outreach to employees. 

• Build relationships with employees and employers to support progress toward goals.
• Provide employment coaching, including problem solving, conflict resolution and soft skill development.
• Maintain regular communication with assigned employer to support coordination and participant success. 
• Track and document all participant interactions, services, and outcomes accurately and on time in the program data system. 
• Work toward meeting program outcomes, including serving 200 employees and their families and achieving at least 70% success rates in education or training enrollment, increased income, and financial stability. Additionally, at least 70% of participants should demonstrate increased awareness of healthy behaviors and greater use of community resources. 
• Maintain accurate and timely tracking of enrollment, participation, services, and outcomes in the program data system 

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience : 

• Bachelor’s degree in Social Work, Human Services or a related field.
• Excellent communication, problem-solving, and relationship-building skills.
• Experience in employment or workforce programming.
• Commitment to MOBC’s two-generational model and to delivering high-quality programming for children and families.
• Knowledge of community resources and counseling/coaching/social work practices.
• Two or more years of experience working with families.
• Non-profit experience preferred.
• Training in trauma-informed care, family-centered coaching, and ACES preferred.
• General healthcare experience or previous Navigator experience within a healthcare setting preferred.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge and Abilities:

• Demonstrated ability to lead, plan, and direct the work of others .
• Builds and maintains positive relationships with internal and external constituents.
• Ability to analyze and interpret data to support program decisions and present findings effectively.
• Strong interpersonal skills; excellent customer service skills.
• Excellent verbal and written communication skills.
• Maintains credibility through sincerity, honesty, and discretion.
• Strong organizational skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Strong project management skills.
• Maintains a high level of confidentiality regarding sensitive information.
• Documents regularly, thoroughly, accurately, and completely.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• High level of detail and accuracy.
• Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
• Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet.

Special Demands: 

• The ability to travel to local and regional employer sites is required.
• Flexible schedule based on employer and participant needs.

THE MARTHA O’BRYAN CENTER IS AN EQUAL OPPORTUNITY EMPLOYER