Program Support Technician

Program Support TechnicianTitle: Program Support Technician DSP02943State Role Title: Admin and Office Spec IIIHiring Range: $45,000 to $65,000 Negotiable and Commensurate with Experience.Pay Band: 3Agency: Department of State PoliceLocation: North Chesterfield, VirginiaThe Virginia State Police (VSP) is seeking to hire a Program Support Technician in our Criminal Justice Information Services (CJIS) Division at our Administrative Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to:Performing computer format procedures to modify and update criminal records.Researching and analyzing court disposition records which contain erroneous and incomplete information.Verifying accuracy and consistency of data across multiple criminal justice databases to ensure compliance with agency standards.Interpreting complex statutes and court orders.About the Agency: At the Virginia State Police, we are more than just a law enforcement organization — we're a united team of problem-solvers, protectors, and public servants shaping the future of the Commonwealth. Every role here strengthens our mission to preserve life, protect the vulnerable, and enhance safety while upholding civil liberties throughout Virginia. When you join VSP, your skills create real impact across every community we serve. Our culture is built on being selfless, engaged, and aware, and we succeed through timely, purposeful action; clear communication; personal accountability; and continuous improvement — together. We prioritize the readiness and well-being of all our people, entrusting decision-making to those closest to the challenge and supporting one another with kind, direct feedback that helps us grow. At VSP, you will find meaningful work, real opportunities for advancement, and a supportive culture grounded in service, purpose, and the belief that we are One Mission. One Team. One VSP. If you're ready to make a difference and be part of something larger than yourself, your next career starts here.Minimum QualificationsKnowledge of:Office practices and procedures.General recordkeeping.Skill in:Operating computers and using Microsoft Office applications.Using automated equipment.Ability in/to:Research questionable data by applying established procedures.Archive data and records.Generate required correspondence.Work independently and as a member of a team.Follow oral and written instructions and pay close attention to detail.Effectively communicate in English orally and in writing with individuals at various law enforcement agencies, judicial staff, and the public.Respond professionally and efficiently to incoming telephone calls.Work requested overtime when assigned by supervision to address peak workload.Requires Virginia Criminal Information Network (VCIN) certified, which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.Graduation from high school or equivalent.Additional ConsiderationsExperience in reviewing criminal history records and legal documents for discrepancies preferred.Special InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items. Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at and must be received by 11:55 P.M. on August 20, 2026. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered. PageUp provides confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Talent Acquisition & Employee Relations Section of the Human Resources Division at View email address on click.appcast.io is the policy of the Department of State Police (the Department) that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. This policy shall be adhered to in all aspects of Departmental employment practices. It does not permit the lowering of bona fide job requirements, performance criteria, or qualifications to give preference to any state employee or applicant for state employment based on the above prohibitions. REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST.In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on click.appcast.io.Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer