Guest Service Associate

Job Description

Job Description

DO YOU LOVE CUSTOMER SERVICE? ARE YOU PASSIONATE ABOUT HELPING OTHERS FEEL THEIR BEST?

We are looking for a confident and up-beat Associate to set the tempo for our wax center. Our ideal candidate is eager to make a lasting impact within a new, budding location and environment. They are goal-oriented, accountable, and a team player. Candidates must be punctual, take pride in their appearance, and strive to exceed sales goals.

As a Guest Service Associate at European Wax Center at HHLA, we’ll equip you with the tools needed to feel confident working effectively throughout your shift and closing out transactions. This is an opportunity to be a part of a team of experts, sell innovative products and services, and experience state-of-the-art technology. The training provided will not only advance your knowledge of the industry, but will also enhance your leadership skills.

You belong with a brand that is THE LEADER IN WAXING, that strives to create an empowering culture for every Associate to be their best self. While performing at your best, every Guest who struts through our doors will leave feeling confident in themselves and what we offer. Take the next step in your career today! 

Compensation:

$15/hour plus commission and bonuses

Benefits:

·  Discounts on services 

· Discounts on retail products

· Competitive hourly wage plus bonuses

· Career Growth

· Eligibility for Health/Vision/Dental Insurance

 

What we’re looking for:

· Flexibility with schedule and ability to work evenings and weekends.

· A positive, friendly, outgoing, and personable demeanor with strong communication skills.

· Ability to manage productivity and sales to ensure goals are achieved.

· Prioritizes Guest service and satisfaction.

· Strives to meet and exceed sales goals.

· Professional and team-player mindset who has excellent multitasking skills.

 

Responsibilities:

· Open/Close the Center

· Smoothly check Guests in and out

· Process payments from Guests

· Ability to sell wax passes and retail products while offering an amazing customer service experience

· Work well with other team members

· Consistently have a fun and positive attitude!

Requirements:

· High school diploma or equivalent

· 1 year of experience in Sales (preferred)

· 1 year of experience in Customer Service (preferred) 

· Ability to work successfully with others within a team setting

· Reliable means of transportation

European Wax Center is an equal opportunity employer. European Wax Center locations are individually owned and operated. Franchisees are solely responsible for all employment related matters for their centers.