Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
I began my career with State Farm in 2009 and have proudly served the Northern Virginia area since 2011. Our team is deeply rooted in the community, supporting local small businesses and giving back to those in need. During the holidays, we collect toys for local children through Toys for Tots, and throughout the year, we look for ways to make a positive impact close to home. We’re also a pet-friendly office—many of our customers bring their dogs by when they stop in, which always makes the day brighter.

At our agency, we believe hard work should be both rewarded and celebrated. You’ll join a young, close-knit team that thrives on collaboration, motivation, and shared success. We keep things fun with regular team outings, lively holiday parties, and a culture built on trust, positivity, and accountability. With five bonus periods each year, there are plenty of opportunities to earn promotions and extra rewards for your performance.

This isn’t just a workplace—it’s a team that wins together, supports each other, and takes pride in making a difference every day.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations. 

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experiencing managing client relationships preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer
• Bilingual Spanish preferred