Account Supervisor
$75.05k - $107.84kLeo Chicago
Account Supervisor
We're looking for an Account Supervisor to help shape how this CPG brand within the cooking category shows up in culture, especially within the Hispanic community. You will:
- Drive both flawless execution AND meaningful strategic impact
- Be a trusted voice for multicultural audiences, ensuring relevance and authenticity in the work
- Operate at both high speed and high altitude: owning day-to-day delivery while influencing bigger-picture brand direction
- Play a key role in delivering bold, culturally resonant creative that drives real business results
Success in this role means balancing executional excellence with strategic thinking.
Responsibilities
Scope of Work
Client + Business Leadership
- Act as a day-to-day strategic partner to internal teams and clients: guiding conversations, shaping recommendations, and moving work forward
- Maintain deep knowledge of the client's business, competitors, and cultural landscape
- Identify growth opportunities and culturally relevant moments for the brand
- Ensure alignment across internal teams and partner agencies
Creative + Strategy
- Champion bold, culturally relevant creative ideas and advocate for the strongest work
- Collaborate with Strategy and Creative to shape inspiring, insight-driven briefs
- Bring a strong POV on how Hispanic consumers engage across platforms and culture
- Ensure work is both strategically sound and executionally excellent
Execution + Operations
- Own project timelines, budgets, and deliverables, ensuring work is on time and within scope
- Deep understanding of media operations, including talent rights management, trafficking workflows, and related operational processes.
- Manage multiple projects simultaneously while maintaining quality and attention to detail
- Troubleshoot issues proactively and bring solutions, not problems
Qualifications
Experience & Capabilities
Hard skills
- At least 8 years in account management or brand stewardship in an agency environment
- Bilingual (Spanish/English)
- Proven experience managing integrated campaigns (digital, social, production, content)
- Strong project management and operational rigor: timelines, budgets, workflows.
- Experience working with multicultural/Hispanic audiences
- Ability to translate insights into clear briefs, actionable plans, and strong recommendations
- Comfort navigating production processes, cross-functional teams, and multiple stakeholders
Soft skills
- Multicultural fluency: Deep understanding of Hispanic culture, nuance, and consumer behavior
- Ability to wear multiple hats: pivoting seamlessly from execution to strategy in the same day
- Highly resourceful, proactive, and solutions-oriented
- Strong communication and storytelling skills: clear, confident, persuasive
- Comfort with ambiguity: able to navigate evolving priorities with confidence
- Naturally collaborative: builds strong relationships across teams and clients
- Positive, energetic mindset with a "no job too big or too small" attitude
Any knowledge/ability mandatories:
- Proven ability to manage projects end-to-end independently
- Strong organizational, problem-solving, and prioritization skills
- Ability to manage up across teams and partners
- Confident in leading client conversations and internal alignment
Skillset or characteristics desired to further diversify existing team:
- Brings a deep, nuanced understanding of Hispanic and multicultural audiences.
- Passionate about creating ideas that are not only culturally relevant but also drive business impact through cultural connection
Additional Information
Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io.
All your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $75,050.00 - USD $107,835.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/20/2026.
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