City Operations Associate

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers. What you’ll do Handle Quality Assurance: Run regular audits and quality checks to catch errors and keep operations efficient. Solve Operational Problems: Resolve complex issues, process payments, and handle regulatory permits. Train and Support the Team: Act as the internal expert on company systems, training new users and providing phone/email support. Adapt to a Fast-Paced Environment: Take on diverse business operations projects as needed, gaining exposure to different areas of a growing tech company. What we’re looking for Ability to think strategically and act tactically; you enjoy rolling up your sleeves and making things happen. Excellent communication and project management skills. Entrepreneurial, resourceful, and comfortable with ambiguity. Passion for food, startups, or improving the future of office-based culture. Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done. Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day. Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people. Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together. What else you need to know This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. The base starting rate for this role is $30.00/hr. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Benefits Summary Medical, dental, and vision insurance (multiple plans, incl. HSA options) Company-paid life and disability insurance (short- and long-term) Voluntary insurance: accident, critical illness, hospital indemnity Optional supplemental life insurance for self, spouse, and children 401(k) Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Paid Vacation Time (1h for every 26h worked) 8 paid holidays per year Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others? LI-Onsite As set forth in Picnic Delivery ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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