ITSM Incident Commander - Health IT Operations
SolutioNHealth
SolutionHealth is hiring a Senior IT Service Management (ITSM) Operations Analyst. You will lead incident response as Incident Commander, coordinating cross-functional teams to restore services and minimize clinical and business impact. You will document timelines and drive RCA and corrective actions within ITIL-aligned processes. The role requires ITIL Foundation and Epic certifications, a strong 7+ years IT/healthcare IT background, and a Bachelor’s degree. #J-18808-Ljbffr
- ...SolutionHealth is an integrated health system uniquely... ...we serve. Our IT department is diverse,... ...IT Service Management (ITSM) Operations Analyst serves as a highly... ...with primary focus on Incident Management, Major Incident... ...a designated Incident Commander and operational...OperationsFull timeTemporary workPart timeWork experience placementShift work
- ...Information Security Officer (CISO) and driving cybersecurity strategy across all operating units Direct security operations including risk assessments, vulnerability management, incident response, forensic investigations, threat mitigation, and regulatory compliance...OperationsPermanent employment
$142.6k - $261.5k
...rapidly growing area of the business. It’s a client visible role, in which you... ...business models, processes, and operations. You will gather, understand, and analyze... ...mean working to improve our customers’ ITSM processes (e.g., Incident Management, Problem Management,...OperationsSummer holidayWorldwideFlexible hours- ...seeking a Manager, Supply Chain Planning & Analysis (Pharmaceutical Operations) to oversee day-to-day generic pharmaceutical operations and analytics. You will act as a trusted contact for CVS Health and Cardinal Health, ensuring timely supply chain communications and...Operations
- ...enterprise. As a ServiceNow & IT Service Management... ...delivery, platform operations, reporting, data quality... ...large enterprise manages incidents, requests, knowledge,... ...IT Service Management (ITSM), CMDB fundamentals, ServiceNow... ...across a variety of health and human services...OperationsRemote jobMinimum wageContract workTemporary workWork experience placementInternshipWorldwide
$40 per hour
...hour, with opportunities to unlock higher pay rates based on progression and performance. (No max hours; no min hours) Healthcare Operations experts evaluate and improve AI-generated responses on healthcare operations topics and author expert-level, source-grounded work...OperationsRemote work$112.8k - $264.1k
**Job Description** At Oracle Health, our mission is to improve healthcare and quality... ...responsible for designing, building, and operating critical authorization services that enable... ..., including availability, performance, incident response, observability, capacity...OperationsTemporary workFlexible hours$145k - $165k
...Convoy Health is an AlleyCorp company — built inside the studio Kevin Ryan founded (MongoDB, Pearl Health). AlleyCorp was recently... ...company putting agents and applied ML to work on the financial and operational decisions that run health systems, ACOs, and payers. Real...OperationsRemote workVisa sponsorship$160k - $240k
...Our client is an early-stage healthcare startup rethinking health insurance to reduce friction for doctors and patients. They work... ..., provider payments, EHR integrations, and internal healthcare operations. Your work will sit at the core of the business, ensuring providers...OperationsWork at officeRemote workFlexible hours$86.38k - $142.54k
...management, reporting, validation, technical development, and system enhancement activities supporting Brown University Health’s clinical trial operations. The Senior Analyst provides advanced technical support for OnCore, eReg, REDCap, TrialConnX, Advarra Analytics,...OperationsWork at officeRemote workShift work- ...leading the technical operations services within the infrastructure... ...support through the IT Service Management team... ...timely resolution of incidents, request, and... ...efficiencies Expertise in ITSM tools (e.g ServiceNow,... ...Spending Account and/or Health Savings Account,...OperationsContract workTemporary workFor contractorsWork at officeLocal areaImmediate startRemote workFlexible hours
- ...SolutionHealth is seeking an IT Communications & Value Analyst in Rhode Island to connect... ...will collect data from IT systems and ITSM tools, produce executive dashboards and... ...diverse audiences including executives, clinicians, and operations teams. #J-18808-Ljbffr...Operations
- ...resources, and support to help you navigate insurance, streamline operations, and focus on delivering quality care - on your own terms.... ...managing your caseload. At this time, Headway can’t support mental health professionals that aren’t fully licensed. If your application...OperationsBi-weekly payFor contractorsPrivate practice
$75k - $85k
...We’re building a world of health around every individual — shaping... ...Solutions (ISTS) organization in IT is welcoming individuals to... ...architecture development) ~ Security operations, risk, and governance concepts (e.g., security monitoring, incident response, vulnerability...OperationsHourly payFull timeTemporary workLocal areaRemote workWork from homeShift work$144.2k - $288.4k
...Job TitleWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health... ...Data Lake supporting enterprise observability, security, and operational telemetry data. The Principal Engineer, Data Platforms will define...OperationsHourly payFull timeTemporary workWork experience placementLocal area- ...automation platform purpose-built for behavioral health and substance use disorder treatment... ...workflows, clinical documentation, and operational tools into a single, coherent data layer.... ...down from above: you’ll help shape it • Bureaucracy, red tape, or six levels...OperationsRemote workHome officeFlexible hours
$106.61k - $284.28k
...Engineer - JavaWe're building a world of health around every individual — shaping a more... ...closely with Product, Architecture, Security, Operations, and Engineering teams to build... ...methodologies, and solutions in the Cloud/IT technology spaceAbility to collaborate across...OperationsHourly payFull timeTemporary workLocal area$144.2k - $288.4k
...Technical LeadWe're building a world of health around every individual — shaping a more... ...designs for scalability, security, and operational excellence before they reach production.... ...design, and SIEM/CSPM integration (Security Command Center, Prisma Cloud, or Wiz).Drive...OperationsHourly payFull timeTemporary workLocal areaRemote work$19.03 - $31.39 per hour
...procedures, performs a variety of functions to assist in daily operation of the Diagnostic Imaging Division; This includes transportation... ..., learn MRI Safety guidelines and policy.Brown University Health employees are expected to successfully role model the organization...OperationsImmediate startShift workNight shift$67.9k - $199.14k
...We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.... ...manage the launch of new products, including working with our operations teams to create training materials and documentation for end-users...OperationsHourly payFull timeTemporary workWork experience placementLocal area$95k - $158k
...analytics.Partner with Training, Operations, Equipment and other internal... ...the development of safety and health programs.Other administrative... ...analysisStrong knowledge of IT data systems and data development... ...be required to support urgent incident response, audits, or special...OperationsAfternoon shift$68 - $75 per hour
...Senior Analyst – IT Operations & Workforce Analytics Location: Remote Pay Rate: $68–$75/hour Travel: Periodic travel may be required... ...work occurring both inside and outside formal ticketing or ITSM systems. Translate business questions into measurable data...OperationsRemote work$28 - $31 per hour
...or an alternative application process. IT SUPPORT SPECIALIST Full Time Hope Valley,... ...$28.00 To $31.00 Hourly Join Wood River Health as an IT Support Specialist and play a vital... ...use of Wood River Health hardware, operating software and applications software. A strong...OperationsHourly payFull timeTemporary workRemote workFlexible hours- ...Customer Service Management (CSM) while improving automation, operational efficiency, and platform adoption. The ideal candidate has strong... ...Includes, and UI Actions. ~ Experience with Flow Designer, ITSM, Customer Service Management (CSM), Knowledge Management, and Service...OperationsContract workRemote work
- ...KPMG is currently seeking a Manager, Data Operations - Azure Data Lake to join our Digital... ...through proactive monitoring, effective incident response, and timely resolution of technical... ...-being benefits to support your mental health. Depending on job classification,...OperationsH1bLocal area
- ...Teknor Apex It Support TechnicianWhen Alfred Fain founded a small Rhode Island tire... ...now have nine U.S. locations, as well as operations in Belgium, Singapore, Germany, and China... ...and business application issues, resolving incidents within documented procedures and escalating...OperationsWork at officeRelocation
$175.1k - $334.75k
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.... ...across Product, Design, Engineering, Clinical, Legal/Privacy, Operations, and business teams to translate member needs into differentiated...OperationsHourly payFull timeTemporary workLocal area- ...for leading the design, deployment, and day-to-day operations of high performance network infrastructure supporting... ...upgrades, and logging/monitoring of network health. Rapidly troubleshoot production incidents (fabric errors, performance degradations, link flaps...Operations
- ...care that maximizes recovery, rehabilitation, health, wellness, and community integration. Serve as a clinical and operational resource to nursing staff, providing... ...Participate in quality, risk, compliance, incident, and medication-related reviews involving nursing...Operations
- ...Providence Community Health Centers seeks a Dental Director to lead the dental program in a fast-growing FQHC in Providence, RI. The... ...scheduling and workforce development. The candidate will work with the Operations Director of Dental & Specialty Services and report to the Chief...Operations
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