Multi-Site Business Office Manager

Multi-Site Business Office Manager

Leonardtown Surgery Center is hiring a Multi-Site Business Office Manager!

The Multi-Site Business Office Manager exercises general supervision over business office staff directing all areas of credit and collections of the Surgery Center(s). Plans, organizes and directs all aspects of the Business Office including the administration of all policies on accounting, insurance, internal controls, accounts payable, auditing of patient accounts, scheduling, admissions, medical records, and claims processing.

Job Responsibilities:

• The Regional Business Office Manager monitors and directs the day-to-day operations. Directly manages the Administrative and Front Desk Personnel. Reviews billing and collection patterns of scheduled patients by daily monitoring of front desk applications and informs office management of any patients that continue to present with outstanding balances. Gathers and analyzes information. Develops new procedures to improve the quality and quantity and efficiency of work processed. Solves difficult payment and associated office problems. Audits problem accounts and reports to Administrator and office management. Interprets and enforces rules and regulations, including Medicare requirements.
• Maintains knowledge base, prepares staff, and participates in both internal and external audits from regulatory bodies and accrediting agencies. Maintains accurate logs of licensing and expirations. Affiliation/Credentialing requests for physicians and insurance payer requests. Government reporting as a regulatory requirement of the ASC. Supervises and trains/orients assigned personnel. Evaluates performance of business office personnel with the administrator and recommends merit increases, promotions, and disciplinary actions. Initiates and answers pertinent correspondence. Prepares and writes reports. Maintains required records and files. Maintains knowledge of and complies with established policies and procedures. Evaluates monthly reports prior to monthly closure of computer databases including but not limited to, implant logs, open encounters, and general ledger.
• Prepares monthly accounts receivable analysis and reviews with General Partnership. Directs the in the maintenance of facility records. Maintains regulatory and legal requirements of the medical records department. Assists in the preparation and distribution of the facility surgery schedule. Audits accounts to ensure compliance with applicable laws and regulations relative to fraud and abuse issues. Supervises the analysis of costs and makes recommendations to ensure the appropriate income/cash flow. Establishes and monitors internal controls. Provides direction and support for IT tracking, and helpdesk requests. Keeps administrator informed of all BOM activities and copies of administrator on all financial reports.
• Update and maintenance of the ASC schedule. Establishes regular rotation through all sites in the region. Credentialing of all new providers and maintains accurate records of existing providers. Maintains accurate employee files. Daily upkeep of encounter tracking acknowledged appointments, and cancelled appointments. Attendance and participation in leadership and management training sessions. Maintains/updates data in payment system and processes payroll and expense reports. Reporting of ASC statistics in regular cadence to leadership. Complete onboarding assignments for new hires. Maintains knowledge and competence in all systems/applications used. Support front desk coverage as needed. Responsible for completing financial transactions. Performs related work as required.

Qualifications

• Required: Bachelor's degree in business or related business experience.
• Required: 6 years of healthcare experience. 4 years of management experience.
• Must exhibit trunk and extremity mobility and strength to perform job duties.
• Must be able to lift a minimum of 35 pounds safely. Must be able to sit for long periods. Must be able to drive to locations within the region.

What We Offer

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Pay Range - Min: $39.64 to Max $44. (Wages are determined based upon a number of factors including, but not limited to, an individual's qualifications and experience.)