WFH Customer Service Representative

AO Globe Life is seeking professionals who are passionate about serving the veteran community through virtual benefit consultations. This opportunity is well suited for veterans, military spouses, and service-minded individuals looking for a structured, purpose-driven career path with flexibility and long-term growth potential.

Comprehensive training, mentorship, and a proven support system are provided so you can successfully transition into a rewarding remote career environment.
Key Responsibilities

• Conduct scheduled virtual consultations with individuals and families via Zoom
• Help clients understand available supplemental benefit options
• Provide clear guidance so families can make informed coverage decisions
• Maintain accurate digital records and follow-up communication
• Support clients through the enrollment and post-enrollment process
• Participate in weekly training sessions and leadership development programs

What We Offer

• Fully remote work environment with flexible scheduling
• Pre-qualified client consultations provided
• Weekly compensation through a performance-based structure
• Long-term income potential through vested renewals
• Comprehensive training and licensing support
• Monthly and quarterly performance bonuses
• Equity opportunities for qualifying team members
• Leadership development pathways and advancement opportunities
• A supportive team culture that values service and professionalism

Ideal Candidate Profile

• Background in military service, client support, leadership, or benefits advising
• Strong communication and organizational skills
• Self-motivated professionals comfortable working in a remote environment
• Familiarity with virtual platforms and digital tools
• Mission-driven individuals motivated to continue helping others

Requirements

• Authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based laptop or desktop computer with webcam access

Why Veterans Succeed in This Environment

The structure, accountability, and teamwork developed through military experience translate well into this remote professional setting. Many members of our team come from military backgrounds and have built successful civilian careers while continuing to serve communities in meaningful ways.
About AO Globe Life

AO Globe Life provides supplemental benefits to working-class families across the United States, including veterans, union members, and credit union clients. With more than 70 years of service and a rapidly growing remote workforce, the organization is committed to building careers rooted in purpose, flexibility, and long-term growth.
Apply Today

If you are ready to continue serving others while building a flexible and meaningful career, we encourage you to apply and learn more about joining AO Globe Life.