Digital Product Manager

Job Overview
•SopoConnect is looking for a versatile and driven Digital Product Manager to spearhead the
continuous evolution, development, and lifecycle management of our integrated ecosystem. In this role, you will act as the crucial bridge between our business vision, end-users, and technical engineering teams.
•You will own the roadmap for both our connected hardware devices and our digital platforms
•you won’t be expected to write code yourself, you will understand the technology, translate business
needs into technical specifications, guide architectural and UX choices, and ensure seamless delivery from development to deployment.
Main Job Functions
1. Product Strategy & Roadmap Management
•Define and execute the comprehensive product roadmap for both hardware solutions and software platforms
•Prioritize new feature developments, enhancements to existing functionalities, and hardware
upgrades based on user feedback, field data, and business objectives.
•Balance short-term bug fixes and immediate operational resolutions with long-term platform
scalability.
2. Cross-Functional Technical Coordination
•Act as the primary point of contact between executive leadership, field operations, and
internal/external software and hardware engineering teams.
•Translate business goals and user requirements into clear user stories, functional specifications, and technical requirements.
•Make decisive calls on UI/UX trade-offs, workflow efficiency, data visualization, and accessibility across web and mobile interfaces
3. Quality Assurance, Bug Tracking & Issue Resolution
•Oversee QA processes, tracking software bugs, edge-case platform errors, and hardware reporting discrepancies.
•Validate releases, updates, and patches before they roll out to live environments.
•Stay aligned with hardware manufacturing cycles, firmware updates, and software version control to ensure total system compatibility.
Required Skills & Qualifications
•Experience: 3 to 6+ years of experience in similar fields, or worked as a Product Manager
•Technical Fluency: Comfortable discussing hardware-software integration, API structures, data communication (remote data environments like SMS/cellular IoT would be a PLUS), and software architecture with technical teams.
•UX/UI Sensibility: A strong eye for user-centric design, simplifying complex data streams into
clean, actionable dashboards and applications.
•Problem-Solving & Analytical Mindset: Exceptional debugging triage skills; ability to
systematically categorize issues, prioritize fixes, and make rapid, pragmatic decisions under
pressure.

•Project Management Experience: Familiar with agile methodologies, backlog management tools (e.g., Jira, Trello, or equivalent), and cross-functional team coordination.
•Communication Skills: Fluency in English (Chinese skills will be a strong plus).
What We Offer
•The opportunity to shape innovative technologies that directly impact remote communities and
critical infrastructure.
•A collaborative, dynamic work culture where your decisions directly influence physical and digital product lines.
•Competitive compensation package commensurate with experience.