Coming in 60 days to your NYC area! Workplace Ambassador

Pyramid Global Hospitality Job Opportunity

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

We offer a unique and fulfilling opportunity in a corporate office setting, where we provide an unparalleled hospitality experience to our clients! Combining office management, meeting & event services and top-notch guest service, we whole heartedly support our employees and keep them excited to support our clients in line with our "People First Culture". We are looking for an individual passionate about hospitality with a "be the difference" mindset, paired with professional polish, strategic thinking, and operational efficiency. Our culture connects our team nationwide and our organization is committed to a structure that supports a positive work-life balance. We offer comprehensive benefits, 401k matching and learning opportunities to develop and grow our team. Our team's success is our success and excellence is the standard we live by.

What you will have an opportunity to do:

• Deliver Exceptional Guest Experiences
• Serve as the first point of contact and create positive first impressions
• Provide directions, resources, and support to Paramount employees and guests
• Escort guests to appropriate locations when needed
• Cultivate and create meaningful connections with your floor populations

• Support Workplace Operations
• Proactively manage workspace reservations and bookings
• Monitor office and desk space utilization
• Coordinate workplace services and respond to employee needs

• Help Execute Meetings & Events
• Support the setup and execution of meetings and special events
• Conduct meeting space inspections to ensure readiness
• Partner with Event Managers, A/V teams, and technical support staff

• Problem Solve & Follow Through
• Proactively identify and report facility, housekeeping, or maintenance concerns
• Track requests and ensure timely resolution
• Follow up on workplace changes and service requests for accuracy
• Follow up with Paramount employees to keep them informed on progress made to complete their requests
• Escalate issues appropriately to ensure timely resolution

Ready to Make Someone's Day?

Apply today and help us bring world-class hospitality into the Workplace.

What are we looking for?

• High school diploma or equivalent
• Minimum 1 year of hospitality, hotel, concierge or a related field preferred
• Outstanding interpersonal and communication skills
• Strong organizational and multitasking abilities
• Basic knowledge of A/V technology and workplace systems is a plus

Compensation: $32.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.