Senior Support Engineer - EDI
Virtual Vocations Inc
Delivering advanced technical support for complex EDI and ERP integrations, the full-time Senior Support Engineer - EDI will manage escalated incidents, conduct root cause analyses, and collaborate with global teams while working remotely during US business hours. Key Responsibilities Own and resolve complex EDI and ERP integration issues impacting production environments Perform root cause analyses and document findings for customer and internal review Collaborate with cross-functional teams to ensure timely incident resolution and system stability Required Qualifications 10+ years of experience supporting EDI X12 transactions in production environments Demonstrated expertise in ERP-driven EDI integrations and data dependencies Proven ability to independently manage complex technical incidents Strong written and verbal communication skills for diverse audiences Comfort with emerging technologies, including AI-assisted tools and workflows
Vacancy posted 1 day ago
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