Product Manager - Proxy Account Opening

Role Description

Axos was born digital, providing consumer banking services without any brick-and-mortar locations and has continued evolving since. The Axos consumer product team drives the vision and roadmap for this evolution and is adding an AVP, Product Management - Proxy Account Opening (Deposits, Brokerage, Credit Card, etc.) to the team. This individual will be responsible for contributing to and driving the Proxy Account Opening roadmap. This individual will work closely with delivery teams across the enterprise to own the delivery of critical projects and release best-in-class experiences to our clients. This role will report to the FVP of Account Opening and will lead product owner(s) in day-to-day SDLC activities.

Responsibilities:

• Understanding the strategic vision for your area of responsibility and defining a roadmap to achieve the vision
• Working with product leaders and business stakeholders to understand market trends, business objectives, and key customer segments to define product solutions
• Defining workflows, process maps, and data flows to document product requirements
• Prioritizing feature releases to optimize business outcomes
• Leading product owners, designers, and solution architects to define product requirements
• Supporting operational readiness activities (documentation, training, and staffing)
• Analyzing business metrics and customer feedback to improve product performance
• Performing User acceptance testing
• Collecting customer feedback / pain points
• Presenting to leadership on project status, roadmaps, features, kpi, etc.

To be successful in this role, you will:

• Be expected to think both strategically and tactically.
• Possess a strong understanding of product discovery, product lifecycle, and SDLC processes.
• Effectively communicate with subject matter experts across business, technology, analytics, risk, and operations to define solutions to complex challenges.
• Passionately drive initiatives to meet key milestone dates.
• Work well autonomously and collaboratively within cross‑functional teams.
• Build consensus when there are differing opinions and priorities.
• Work with autonomy to meet aggressive timelines in a dynamic environment.

Qualifications

• Bachelor's degree
• 5+ years building/managing technical products
• Knowledge of the Product Development Lifecycle and SDLC
• Experience working in an agile / scrum environment
• Experience with issue and development tracking software such as Microsoft DevOps or Jira
• Experience with KYC, KYB, and other Identity verification and fraud prevention solutions

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading