Parking Representative Senior

Job Summary Under general supervision of, and reporting to, the Parking Enforcement Manager, a Senior Parking Representative works variable days and hours enforcing campus and state parking rules and regulations by methodically patrolling parking lots and roads on foot and in a vehicle and writing parking citations. In addition, a parking representative provides a variety of other services for the campus community and is responsible for a small amount of daily administrative work. Appointment Information Budgeted Salary: $30.44/hour Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount. Benefits Level Eligibility: Full benefits Schedule Information Full-time, Fixed Percentage of Time: 100%, 40 Hours per Week Days of the Week: Mon-Sun, TBD Shift Includes: Day, Evenings, Weekends Employee Classification: Career appointment Job End Date: None Work Location: UC Santa Cruz Main Campus Union Representation: SX union Job Code Classification: PARKING REPR SR (005333) Travel: Never or Rarely Job Duties 70% - Parking Enforcement Drives a campus vehicle while on patrol and for general, job-related transportation. Enforces parking regulations and policies and evaluates situations to take appropriate action such as writing a citation or issuing a warning. Identifies parking-related issues, and suggests improvements. Generates citations by entering information into a handheld electronic device. Hand-writes forms, as needed, legibly and accurately. Identifies vehicles with excessive unpaid citations and immobilizes or has them towed adhering to established and approved procedures. Photographs vehicles and documents "boots" and significant incidents. Independently initiates vehicle and foot patrol when working assigned areas. Testifies in court if needed. 25% - Other Field Operations Uses jumper cables/ air for tires to assist community members with disabled vehicles. Provides information and gives direction to visitors and affiliates. Provides training and education to employees and community members on parking enforcement-related matters. Directs traffic and provides information and related services to ensure the safe flow of traffic and pedestrians. Responds as directed to radio calls following radio etiquette as trained. Identifies and mitigates any unsafe conditions or health risks encountered. Posts barricades and temporary signs as directed. Participates in large campus events by assisting in the implementation of special traffic routes and parking logistics. 5% - Administrative Duties Assists with planning traffic routes and parking logistics needs for the department and campus during special events. Supervises students and temporary workers. Maintains University issued equipment and keeps work area in clean and workable order. Participates in meetings and completes training relevant to the position. Completes daily, monthly, overtime, and special event logs in accordance with time and attendance records. Maintains the security of University issued keys. Required Qualifications Knowledge of and ability to use standard computing tools including Microsoft Word, Excel, PowerPoint, Adobe Acrobat, email, and online calendaring systems. Knowledge of how to operate a handheld, two-way radio with the ability to effectively communicate and receive information. Parking enforcement experience including inspecting vehicles for permits and issuing citations to vehicles. Experience making decisions and solving problems with minimum supervision including exercising independent judgment in problem solving, remaining objective and representing differing points of view. Skills to work tactfully, courteously, and effectively with a diverse community of various racial, ethnic, and economic groups with diverse lifestyles and refrain from expressing prejudices toward any group of people citing individuals based on biases and emotions. Skills to work effectively with others as a member of a team. Ability to independently evaluate each situation and exercise sound judgment to decide what action is warranted. Ability to present a positive, service-oriented public image and maintain a courteous and harmonious working relationship with the campus community, other department staff, and members of the public. Ability to complete work with attention to detail and write clear, accurate, and legible citations, daily activity logs, and reports. Ability to read, understand, interpret and follow department policies, rules, and California Vehicle Codes. Ability to learn and stay knowledgeable of all UC-Santa Cruz parking regulations and permit requirements. Ability to think and respond clearly in hostile situations with a knowledge of how to respond to anger and hostility with professionalism, tact, and diplomacy and defuse situations. Time management skills with the ability to work efficiently and professionally to initiate parking enforcement services with or without direct supervision. Ability to maintain University equipment in clean workable order. Ability to operate a handheld citation device to generate parking citations. Preferred Qualifications A bachelor’s degree or equivalent combination training and / or experience. Ability to set and achieve goals and objectives consistent with the Department, Division of Finance, Operations and Administration (FOA), and University vision statements and goals. Special Conditions of Employment Selected candidate will be required to pass a pre-employment criminal history background check. Selected candidate must pass the employment misconduct disclosure process. Must possess CPR/First Aid/AED certification or have the ability to obtain it within 60-calendar days of hire. Must possess a valid license to drive in the State of California and participate in the Department of Motor Vehicles (DMV) pull notice program. Ability to walk multiple nightly rounds on uneven surfaces and repeatedly climb stairs. Ability to perform work in a rugged physical environment and inclement weather with challenging infrastructure requirements. Ability to walk to and work in remote areas with rugged terrain, heavy brush, biting and stinging insects, bears and mountain lions. The selected candidate will be required to work all scheduled hours on-site. Ability to work a variable schedule including evenings and weekends. Ability to occasionally work overtime with little or no advance notice. Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required. Clery Act: This position has been identified as a Campus Security Authority (CSA); required to report crimes, incidents, and disciplinary referral statistics as required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (20 USC 1092(f)). Will be required to wear a University provided uniform. Selected candidate will be required to complete training within established time frames as directed including UC compliance training. The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program. Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here. Misconduct Disclosure Requirement As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Safety Statement All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries. Notice of Availability In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at:

EEO/AA

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor. #J-18808-Ljbffr University of California, Santa Cruz