Dispatcher, Inventory & Customer Support Specialist

Job Description Job Description We are seeking a Warehouse Customer Support Specialist to join our team! You will be responsible for helping customers by providing product and service information, scheduling deliveries, entering sales orders into the computer system and resolve issues.

Responsibilities:
Handle customer orders, inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product delivery issues and concerns
Document and update customer orders and invoice as directed
Dispatch drivers to fulfill customer orders as directed
Develop and maintain a knowledge base of the customers, processes, products and services
​ Qualifications:
Previous experience in customer service, warehousing, and order entry or other related fields
Ability to build rapport with customers
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Company Description Acorn Petroleum, Inc. is a leading provider of Fuel, Fuel Delivery, Lubricants, and Filters to Southern Colorado and the Inter-mountain Region of Colorado.
Acorn operates six base facilities (warehouses/yards), 14 card locks (automated gas stations), and multiple sales offices across Colorado. Servicing a customer base from agriculture to aerospace.

The HQ office is located in downtown Colorado Springs. Company Description Acorn Petroleum, Inc. is a leading provider of Fuel, Fuel Delivery, Lubricants, and Filters to Southern Colorado and the Inter-mountain Region of Colorado.\r\nAcorn operates six base facilities (warehouses/yards), 14 card locks (automated gas stations), and multiple sales offices across Colorado. Servicing a customer base from agriculture to aerospace.\r\n\r\nThe HQ office is located in downtown Colorado Springs.