Patient Services Representative

Position Summary Monday-Friday, 8am-5pm, 40 hours weekly. Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned. Key Responsibilities Greets and registers patients and notifies medical staff of their arrival. Verifies current address and insurance status. Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work. Completes prior authorization of testing according to insurance requirements. Checks out patient from the office. Collects payments and schedules follow-up or specialty appointments as appropriate. Creates post charges to the patient’s account using appropriate diagnostic and CPT coding to ensure correct charging and posting. Maintains providers’ schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule. Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of the area. Education & Experience Education: High School Diploma or equivalent required. Experience: Previous experience in a health care setting performing similar functions preferred. Certification/Licensure: N/A Software/Hardware Proficient in MS Office. Benefits Health, dental, prescription, and vision coverage for full-time & part-time employees Short-term disability, long-term disability, and life insurance coverage Competitive pay Tuition Reimbursement 403(b) Retirement Savings Plan And more! Work Shift 40 hours per week, M-F, 8 AM-5 PM. Equal Opportunity Employer Health is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr