Clinical Documentation Integrity Specialist I (Relief, Non-benefitted)

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This is a Stanford Health Care job.

A Brief Overview
The Relief Clinical Documentation Integrity Specialist I uses clinical and coding knowledge for conducting clinically based concurrent and retrospective reviews of inpatient and/or outpatient medical records to evaluate the clinical documentation of clinical services by identifying opportunities for improving the quality of medical record documentation. Facilitates and obtains appropriate physician documentation for any clinical conditions or procedures to support the appropriate communication, severity of illness, expected risk of mortality, and complexity of care of the patient. A successful Relief Clinical Documentation Integrity Specialist I will be adept in clinical experience and knowledge, understanding documentation and coding guidelines, recognizing gaps and issues, as well as the impact of documentation and coding on the patients, the providers, the hospital and related outcomes.

This is an entry level, trainee and contributing level. Entry-level professional with limited or no prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. Performs the more routine CDI work and in a learning capacity, assists in the technical review of various types of medical records within expanding scope of clinical specialty and some exposure to additional complexity, as well as exposure to other projects. Requires basic clinical, coding and/or CDI knowledge and understanding of the theories, concepts, principles and practices of medical record documentation and/or data analysis. Learns to apply professional principles, theories, and concepts through work assignments. Works on problems of limited scope; routine in nature. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Close monitoring and partnership with preceptors/more experienced Clinical Documentation Integrity Specialists. Works under close supervision.

Assignments are designed to provide training and practical experience that develops the incumbent's ability to apply CDI and coding principles, methodologies, and procedures. Decisions are limited to specific, task-related activities. Requires the manager's, Lead's or preceptor's review of the work performed, while in progress and at its completion, for accuracy, completeness, and conformance with detailed instructions. Work is primarily with existing, stable processes and procedures. As the employee's skill level progresses, close supervision is relaxed. Supervised and limited client interaction. As the employee's skill level progresses, supervision of limited interaction is relaxed.

Locations
Stanford Health Care

What you will do

• Documentation and Coding Analysis:

• Reviews clinical documentation to facilitate the accurate representation of the severity of illness, expected risk of mortality, and complexity of care by improving the quality of the physician’s clinical documentation.

• Initiates medical record review within 24 to 48 hours of admission. Monitors, systematically, the targeted medical records within at least 48 hours unless otherwise indicated) to determine compliance to established documentation standards. Conducts follow-up reviews to ensure points of clarification have been addressed/documented in the medical record.

• Utilizes Hospital coding code set, policies and procedures, Federal and State coding reimbursement guidelines, and application of the Coding Clinic Guidelines to assign working DRG, reviewing patient records throughout hospitalization that have been identified as focus DRG by regulatory agencies or the facility to ensure the codes are reported at the highest specificity.

• Partners with the Inpatient coding staff to ensure accuracy of diagnostic and procedural data and completeness of supporting documentation to determine a working and final DRG, severity of illness, risk of mortality and quality outcomes.

• Advises and counsels clinical providers in assigned areas in clinical documentation and coding concepts, query procedures and processes.

• Responsible for units and/or service lines assigned by manager.

• Maintains liaison with department or service line clinical providers in documentation Integrity strategies, opportunities and specific clarification requests.

• Suggests improvements to enhance documentation Integrity or clinical provider documentation process.

• Documentation Integrity Strategies and Provider Partnership:

• Contributes to provider engagement, relationship establishment and maintenance related to CDI and documentation Integrity efforts, with all providers through the query process.

• Addresses abnormal ancillary test findings when they occur and query physicians on a current basis to include face-to-face interactions regarding the impact on patient care and DRG assignment.

• Initiates physician interaction when ambiguous, missing or conflicting information is in the medical record, through the physician query process and/or participation in rounding with the physicians by requesting additional documentation for correct coding and compliance necessary for accurate reflection of CMI, LOS, and optimal resource utilization.

• Assists CDI service line teams and leadership in the ongoing evaluation of clinical documentation and potential improvement initiatives.

• Documentation Performance, Reporting and Enhancements:

• Performs ongoing documentation analysis for assigned units and/or service lines and submits documentation clarifications or queries to mitigate gaps or inconsistency in documentation, thus ensuring the accuracy of code capture and resulting outcomes.

• Assists other peers and leadership understanding variance and other documentation and CDI related barriers.

• Develops or recommends improvements/enhancements to documentation tools, provider engagement and/or processes related to documentation and related outcomes, as needed.

• Assists in reconciling query and non-query impact within the CDI data entry systems.

• Project management regarding clinical documentation initiatives and analysis of potential scope expansion or opportunity identification and resolution.

Education Qualifications

• Bachelor’s degree in Nursing, Medicine, Health Information Management or similarly related field of study or equivalent combination of education and experience.

Experience Qualifications

• Five (5) years of progressively responsible and directly related inpatient clinical experience ▪ 0 – 2 years of CDI related work experience

• ICU/ED and Academic Medical Center experience Preferred

• Case management, utilization review and/or direct provider interaction experience Preferred

Required Knowledge, Skills and Abilities

• Analysis & Problem Solving:

• Demonstrates ability to analyze problems and issues and understand the regulatory and reimbursement impact of those decisions.

• Demonstrates critical thinking skills, able to assess, evaluate, and teach.

• Demonstrates organization and analytical thinking skills.

• Demonstrates knowledge of and application of AHIMA and ACDIS Ethical Standards.

• Knowledge of, but not limited to, current CMS coding guidelines and methodologies, MS-DRGs, APR-DRGs, HCCs; ICD-10CM/PCS and AMA CPT coding guidelines and conventions.

• Demonstrates adaptability and self-motivation by staying abreast of CMS rules and regulations and incorporating those changes into daily practice.

• Ability and willingness to seek out and accept change.

• Demonstrates judgment and independent decision making.

• Ability to work independently in performing duties with minimal supervision with a high degree of self-motivation.

• Knowledge of the principles and practices of financial analysis and cost accounting.

• Knowledge of local, state, and federal regulatory requirements related to the functional area.

• Ability to analyze and develop solutions to problems.

• Ability to analyze information, reach valid conclusions, and make sound recommendations.

• Ability to apply judgment and make informed decisions.

• Ability to communicate complex concepts in simple form to non-CDI or Revenue Cycle experts to understand the appropriate use and limits of the information provided.

• Ability to manage, organize, prioritize, multi-task, adapt to priorities, and meet deadlines.

• Ability to learn new solutions, functionality, and technology.

• Ability to effectively and autonomously manage projects involving multidisciplinary teams and work flows.

• Reporting & Data Management:

• Ability to provide concise reports of activities and results.

• Ability to work with clinical manager and physicians to make clinical documentation improvements e.g. change clinical documentation processes.

• Ability to successfully navigate multiple projects and responsibilities

• Ability to track activities and communications across multiple physician services and forums. Able to work on multiple tasks; independent in prioritizing work.

• Ability to create, deliver and manage educational content related to clinical documentation Integrity.

• Proficient with Microsoft Applications including word processing, spreadsheets, and presentation software.

• Knowledge of analytical research procedures and methods.

• Ability to assess reporting systems and develop process/procedural improvements.

• Ability to capture and understand data from available sources and turn it into useful information for decision-making.

• Ability to assess data and reporting tools or make recommendations regarding their improvement or enhancement.

• Ability to perform tests, data auditing, and implementation of CDI and Coding software or documentation processes.

• Customer Support / Interactions with Others:

• Ability to develop and maintain supportive, collaborative relationships with Physicians and other clinical professionals.

• Demonstrates interpersonal, verbal and written communication skills in dealing with inter and intradepartmental activities.

• Collaborates with others as a "team player", including interdepartmental team work; contributes to effective team action. Able to work with a variety of individuals and groups within the organization.

• Mastery in verbal and written English communication.

• Ability to communicate effectively, orally and in writing, including summarizing data and presenting results both one-on-one and in group settings.

• Ability to guide and educate SHC staff on procedures and processes.

• Ability to support the education and training of end-users.

• Ability to provide advice and counsel clients/customers on a broad range of CDI, coding, outcomes and documentation matters regarding effectiveness, compliance and efficiency.

• Technology

• Beginning to intermediate MS Office Suite applications.

• Some exposure to an encoder and/or electronic health record systems.

• Intermediate to advanced MS Office Suite applications.

• Exposure to or experience with 3M encoder and/or Epic electronic health record systems.

Licenses and Certifications

• RN - Registered Nurse - State Licensure And/Or Compact State Licensure preferred

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $55.85 - $74.00 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.