Customer Experience Attendant

Location 10871 Tidewater Trail Job Description Customer Experience Attendant - responsible for providing exemplary customer service, maintaining a safe and clean store environment, and assisting customers with carts and groceries. Essential Duties and Responsibilities Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service. Retrieves all shopping carts on the premises safely and efficiently. Ensures that carts are not left in parking areas and moves them from the cart corral to the front porch of the store for customer use. Empties carts of debris. Takes defective carts out of service. Helps customers by loading their groceries into vehicles. Maintains the parking lot, store vestibule, and front‑end clean and free of debris. Maintains trash and recycling receptacles on the porch, empties and replaces bags as necessary. Remains alert to safety issues. Pays particular attention to the entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards. Assists cashiers by bagging groceries as required. Promptly responds to intercom pages. Sweeps, washes, mops and performs general clean‑up work. Clears restrooms and break rooms, replenishes supplies, disposes of waste, and keeps the building and surrounding grounds in orderly condition. May operate (if over 18 years of age and properly trained – training provided) various motor‑driven equipment used for cleaning. Maintains cleaning equipment in good repair. Helps keep the sales floor free of slip and trip hazards. May also clear sidewalks and porch of snow and ice. Disposes of trash and other debris in the back room, break room, front‑end, and parking lot. Notifies store management when repairs or maintenance is needed or when unsafe conditions are observed that require more than the attendant’s attention. Informs store management when supplies are needed. Ensures smooth operation of the department and store by cooperating with co‑workers and supervisors. Works to continuously improve job performance. May complete other duties of staff as required by management. Supervisory Responsibilities This position currently has no supervisory responsibilities. Qualification Requirements High school diploma or General Education Diploma (GED) completed or in progress. No prior experience required. Rate of Pay and Benefits The hourly rate for this position starts at $12.77 and goes up to $20.00. Weis Markets offers a competitive salary with access to a variety of benefits and resources, including: minimum essential coverage (MEC) Plan with 100% in‑network coverage for all preventative care services required by the Affordable Care Act (ACA); two supplemental medical plan options (Advantage and Elite); dental, vision, short‑term disability and term life insurance, as well as AD&D coverage; voluntary insurance such as hospital indemnity and critical illness; 401(k) retirement savings plans; a scholarship program; associate discount programs; auto and home insurance; employee assistance program; pet insurance; purchasing power; and paid time off and sick pay (subject to eligibility and criteria specific to the position). Equal Opportunity Employer Statement Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets. #J-18808-Ljbffr