Banquet Server (On-Call) | InterContinental Miami Downtown
Full-time
IHG Hotels & Resorts
About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
- Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
- Perform pre- and post-shift side work; set-up, condiments, etc.
- Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
- Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
- Properly store all reusable goods.
- Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.
- Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)
- Moving about the function areas.
- Bending, stooping, kneeling
- Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Mathematical skills, including basic math are used frequently.
- May be required to work nights, weekends, and/or holidays.
Vacancy posted 15 hours ago
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