Pick up and Delivery Coordinator

Overview Looking for a role that blends organization, customer service, and a fast-paced environment with strong earning potential and growth opportunities? There’s never been a better time to join the automotive industry. We take pride in being transparent, professional, and customer-focused in everything we do. No prior experience is required. Individuals with backgrounds in retail, hospitality, call centers, scheduling, or administrative support are strongly encouraged to apply. This is a great opportunity for someone who enjoys staying organized, multitasking, and helping customers have a smooth and positive experience. Top performers have strong earning potential, and there is room for advancement for those who are motivated, dependable, and eager to learn. We Offer Competitive pay with growth potential Medical, Dental, Vision Life and Disability Insurance 401(k) Paid Vacation Bonus Incentives & Performance Contests Career Advancement (we promote from within) Supportive team environment Responsibilities Schedule and manage mobile service / service appointments for customers in an efficient and timely manner Coordinate vehicle pick-up and delivery services for customers as needed Communicate clearly with customers regarding appointment status, updates, and follow-ups Maintain accurate records of appointments, notes, and customer requests Work closely with service advisors, sales, and management teams to ensure smooth workflow Provide excellent customer service through phone, email, and in-person interactions Confirm appointments, reschedule when necessary, and reduce no-shows through proactive communication Assist with general administrative and organizational tasks as needed Requirements Strong organizational and multitasking skills Excellent communication and customer service skills Reliable attendance and strong work ethic Ability to stay calm and professional in a fast-paced environment Positive attitude and team-oriented mindset Basic computer and phone system proficiency Detail-oriented with strong follow-up skills Ability to learn quickly and adapt to changing priorities About The Dealership Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development. At Ourisman, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often. #J-18808-Ljbffr Ourisman Automotive Group