Dispatcher. Operations Associate

For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn. Embedded within Vehicle Operations, this role collaborates closely with multidisciplinary teams to maximize fleet efficiency. The ideal candidate is highly organized, mission-driven, and excels at risk analysis, crisis management, and cross-functional communication. Monitor and assign loads, operators, and equipment to align with daily operational priorities. Serve as the primary point of contact for execution escalations, actively messaging customers, monitoring alerts, and driving resolution. Act as a core support outlet for field operations, managing emergency situations with composure and swift judgment. Adapt quickly to real-time daily operational shifts, delivering clear, consistent updates to peers and leadership. Proven ability to make confident command decisions under pressure, prioritize competing operational needs, and maintain composure during high-stress field escalations. Uncompromising commitment to a "safety-first" culture, with strong critical-thinking skills applied to real-time risk assessments, hazard identification, and protocol enforcement. ability to distill complex, fluid field data into concise instructions for operators, engineers, and leadership. Excellent record-keeping habits paired with the flexibility to quickly adjust priorities, re-route assets, and navigate dynamic operational changes without losing accuracy. Willingness and ability to work flexible schedules, including mandatory weekends and non-standard operational shifts. High School Diploma or GED required with equivalent practical experience 2+ years of dispatch, fleet coordination, or logistics experience within trucking, tech, robotics, automotive, or high-tempo operations fields (direct autonomous vehicle experience is a plus, but not required).

• Demonstrated history of informal or formal team leadership, with proven skills in de-escalating team or customer friction, coaching peers, and fostering team cohesion.
• Hands-on experience operating Computer-Aided Dispatch software, GPS fleet tracking platforms, multi-monitor setups, and dynamic task management systems.
• High adaptability to work variable shifts—including day, night, overnight, or weekend coverage—sometimes on short notice to support mission goals.
• BA/BS degree in Logistics, Operations, Aviation, or a business-related field preferred.

The base hourly wage range for this position is $29.00 - $36.00 per hour. Within the range, the successful candidate's starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. As a result, Aurorans are expected to work from the office at least 3 days per week, with some roles requiring more frequent in-office presence, up to 5 days per week, based on operational needs. Building best-in-class self-driving technology will take time, and we believe that each employee at Aurora has a role in contributing to safety, every step of the way. Aurora expects commitment to our safety policies from every employee, and seeks candidates who take an active responsibility, can contribute to building an atmosphere of trust, and invest in the organization's long-term success by prioritizing working safely, no matter what. Our commitment to inclusion Aurora considers candidates without regard to their race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, pregnancy status, parent or caregiver status, ancestry, political affiliation, veteran and/or military status, physical or mental disability, or any other status protected by federal or state law. Aurora considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at California applicants, information collected and processed as part of your application and any job applications you choose to submit is subject to Aurora's California Employment Privacy Policy.