Customer Service Dispatcher

$18 per hour

Manpower

We are seeking a part time Customer Service Dispatcher to join our client's team. As a Customer Service Dispatcher, you will be part of the Customer Support team supporting daily freight operations. The ideal candidate will have strong multitasking abilities, a calm and professional communication style, and the drive to resolve issues quickly-which will align successfully in the organization.

Job Title: Customer Service Dispatcher - PART TIME

Location: Irving, TX

Pay Range: $18

Shift: Monday to Saturday, 2:00 PM to 6:00 PM (part-time)

What's the Job?

Assist customers and business partners via telephone and email
Handle customer complaints in a calm, professional manner
Diagnose, assess, and resolve problems or issues
Monitor progress of delivery routes
Scan haul-away pods and verify stamps; process changes or cancellations to delivery orders

What's Needed?

1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues
Strong customer service skills with the drive to resolve issues
Excellent organizational skills and the ability to multitask effectively
Ability to thrive under pressure while delivering solutions that exceed customer expectations
Bilingual in Spanish preferred

What's in it for me?

Work in a fast-paced environment focused on delivering daily freight solutions
Be supported by a passionate team motivated by innovation
Opportunity to continually advance your career based on performance and growth
Engage directly with customers, business partners, and drivers to make an impact
Join a team where your problem-solving and communication skills are valued

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans
Dental Plan
Supplemental Life Insurance
Short Term Disability Insurance
401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

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Vacancy posted 6 hours ago

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