Medical Scheduler

Job Description

Job Description

Job Title: Medical Scheduler

Location: Princeton, NJ

Industry: Healthcare – Patient Scheduling / Call Center

Pay: $20 – $22 / hour

Benefits : This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Our client is a leading healthcare provider that operates a centralized scheduling hub for all their practice locations.

Job Description:

The Centralized Medical Scheduler will manage high-volume patient scheduling, ensuring accuracy, professionalism, and excellent customer service. This role involves working directly with patients who may be anxious or stressed, requiring strong communication and problem-solving skills.

Key Responsibilities:

• Answer and manage a high volume of incoming calls to schedule patient appointments.
• Utilize the scheduling system to accurately input and update information.
• Provide clear, empathetic communication to patients regarding scheduling needs.

Qualifications:

• Prior medical scheduling or insurance knowledge (preferred).
• Call center experience in medical scheduling (ideal).
• Strong phone-based customer service skills.

Additional Details:

• Schedule: Monday–Friday, 9:30am–6:00pm

Perks:

• 4-week comprehensive training program.
• Supportive team with senior members actively involved in training.
• Clear career growth opportunities — Manager’s goal is to help staff build long-term healthcare careers.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.