Dispatcher

Dispatcher – Jackson, MS First Student, a leading provider of student transportation, invites qualified candidates to support safe, reliable, and efficient transportation services in the Jackson, MS community. Responsibilities Oversee all routes and scheduling of buses. Counsel and coach drivers and monitors. Handle heavy phone and radio traffic. Take all scheduling and driver complaints, and report to the Operations Supervisor/Contract Manager. Serve as primary communication liaison with major contracted customers. May handle charter reservations, billing, or driver payroll. Provide solutions to drop‑off and pick‑up problems. Handle back‑up driver duties or perform miscellaneous clerical duties as needed. Complete assignment of special projects. Assist with supervision of day‑to‑day operations. Qualifications 3–5 years of experience. High school diploma or equivalent. Basic knowledge of radio dispatch equipment. Excellent communication and customer service skills. Ability to deliver under time constraints and deadlines. Previous terminal operations, dispatch, or driver experience. Computer literate. Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. Equal Opportunity Employer We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug‑free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the Fair Chance Ordinances in San Francisco and Los Angeles. First is an equal‑opportunity employer and will sustain and promote an inclusive culture that supports future growth for all. #J-18808-Ljbffr