Medical Interpreter Per Diem (Mien)

Job Summary This position provides oral interpretation services for non-English-speaking and limited English proficient (LEP) patients at UC Davis Health, facilitating effective communication between patients and healthcare providers to support access to high-quality, patient centered care. #CA-DS Minimum Qualifications For full consideration, applicants are encouraged to upload license and/or certification if required of the position. Meet minimum California auto insurance requirements. Active Certification or Language Assessment: National Healthcare Interpreter Certification through CCHI or National Medical Interpreting Certification though NBCMI. For hires without a National Certification, proof of a passing score on the UC Davis Health language assessment is required. Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program Must be fluent in English and target language(s). Knowledge of medical terminology in source and target languages. Skills to perform assigned work accurately, completely, and clearly with the greatest possible fidelity to the spirit and letter of the original communication. Ability to orally interpret information from the target language into English, and from English into the target language. Ability to interact with and relate to non-English speaking persons of any background and culture with enthusiasm, professionalism and empathy. Tact and diplomacy to effectively meet the communication needs of the general public, medical staff, community, governmental agencies and internal committees. Organizational skills to determine patient and workload priorities to enable completion of appointments and projects in a timely manner. Confidence to interact with various departments one on one, through the phone, via video, and in writing. Ability to write and print legibly to accomplish the documentation and administration tasks assigned to the job. Ability to read schedules, forms, brochures and computer printed information required to determine location of physicians, families, facilities, etc. and to disseminate this information as required. Ability and physical dexterity to use computer terminal equipment. Preferred Qualifications Active certification with the Commission for Certified Healthcare Interpreters (CCHI) or the National Board of Certified Medical Interpreters (NBCMI). Certification from an independent medical/healthcare interpreter school or program. Minimum of 6 months of dedicated medical/healthcare interpreter experience. Familiarity with the Medical Center or Health System setting. Familiarity with a call center environment or customer/patient access services. Key Responsibilities 90% - Oral Interpreting and Patient Services 10% - Record Keeping and Other Duties Department Overview UC Davis Health Medical Interpreting Services provides comprehensive language access services, including on-site, telephone, and video interpretation, as well as written translation services, to ensure equitable access to healthcare for non-English-speaking, limited English proficient (LEP), and deaf or hard-of-hearing patients. POSITION INFORMATION Salary or Pay Range: $35.95 Salary Frequency: Hourly Salary Grade: 155 UC Job Title: MED INTERPRETER PD UC Job Code: 009357 Number of Positions: 1 Appointment Type: Staff: Per Diem Percentage of Time: 20 Shift (Work Schedule): varied, 8 hour Location: Patient Contact Center (HSP166) Union Representation: HX-Healthcare Professionals Benefits Eligible: No This position is 100% on-site Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees. High quality and low-cost medical plans to choose from to fit your family's needs UC pays for dental and vision coverage for you and your family Retirement plans for eligible employees including Pension and other Retirement Saving Plans Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees Lactation Support Program and Family Care discounts and resources Employee Well-being resources and programming to support thriving in all aspects of employee’s lives On-site Employee Assistance Program including access to free mental health services Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees Access to free professional development courses and learning opportunities for personal and professional growth Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees Physical Demands Standing - Occasional Up to 3 Hours Walking - Occasional Up to 3 Hours Sitting - Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours Bending/Stooping - Occasional Up to 3 Hours Squatting/Kneeling - Occasional Up to 3 Hours Twisting - Occasional Up to 3 Hours Reaching overhead - Occasional Up to 3 Hours Keyboard use/repetitive motion - Frequent 3 to 6 Hours Mental Demands Sustained attention and concentration - Frequent 3 to 6 Hours Complex problem solving/reasoning - Occasional Up to 3 Hours Ability to organize & prioritize - Frequent 3 to 6 Hours Communication skills - Frequent 3 to 6 Hours Numerical skills - Occasional Up to 3 Hours Constant Interaction - Frequent 3 to 6 Hours Customer/Patient Contact - Frequent 3 to 6 Hours Multiple Concurrent Tasks - Frequent 3 to 6 Hours Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Call center environment Works overtime as defined by the collective bargaining agreements, floats to other areas and works weekends and holidays. Special Requirements – Please contact your recruiter with questions regarding which activities apply by position This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment. This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California’s Anti-Discrimination Policy, please visit: Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere To learn more about our background check program, please visit: #J-18808-Ljbffr