Server

Job Description

Job Description

Founding Salon Server  

The Whit | New Orleans, LA  

We're opening the doors to something extraordinary, and we're looking for the people who will help define it. 

The Whit is an intimate luxury hotel housed in a beautifully restored 19th-century mansion in the heart of New Orleans. Home to 15 guest rooms, a bar, cocktail salon, library, refined food and beverage, and elegant private events, The Whit offers a hospitality experience that feels more like staying in the home of an extraordinary host than a traditional hotel. 

As part of our  founding Food & Beverage team , the Founding Salon Server will help bring the experience of The Whit's cocktail salon and dining spaces to life from day one. 

This is a hands-on, guest-facing role for someone who understands that exceptional hospitality is about more than taking an order. It's about creating a sense of ease, anticipating needs, knowing the details, and making every guest feel genuinely cared for. 

Whether you're welcoming someone for an afternoon coffee, guiding a guest through the cocktail menu, serving an intimate dinner, or helping create a memorable private event, you'll play an important role in defining what hospitality feels like at The Whit. 

What You'll Do  

• Welcome guests with warmth, confidence, and genuine hospitality. 

• Deliver attentive, personalized service while anticipating guest needs before they are expressed. 

• Create a relaxed, polished, and welcoming atmosphere throughout the salon and dining spaces. 

• Develop a strong knowledge of our food, cocktails, wine, Champagne, coffee, and beverage offerings. 

• Guide guests through menus and make thoughtful recommendations based on their preferences and occasion. 

• Take accurate food and beverage orders and communicate clearly with the kitchen and bar teams. 

• Deliver food and beverages with care, precision, and an understanding of elevated service standards. 

• Maintain awareness of each table throughout the guest experience without being intrusive. 

• Build genuine relationships with guests and remember preferences whenever possible. 

• Maintain beautifully presented tables, service areas, and guest spaces throughout service. 

• Coordinate closely with the kitchen, bar, events, and hotel teams to ensure a seamless guest experience. 

• Handle guest requests, questions, and concerns with warmth, professionalism, and sound judgment. 

• Process guest checks accurately and follow established POS procedures. 

• Complete opening, closing, and side-work responsibilities to ensure the salon is always ready for service. 

• Support private events, celebrations, and special guest experiences as needed. 

• Follow established service standards, recipes, procedures, and presentation guidelines. 

• Contribute thoughtful feedback as we continue developing The Whit's service culture and guest experience. 

• Support teammates and step in wherever needed to ensure every guest receives exceptional care. 

Who You Are  

You're someone who believes great hospitality is about  creating genuine connection through thoughtful, personalized service . 

You're warm, observant, polished, and naturally attentive to the details that others might miss. You understand that luxury service doesn't need to feel formal or rigid—it should feel effortless, intuitive, and personal. 

You take pride in knowing your menu, understanding your surroundings, and being one step ahead of your guests. You're comfortable making recommendations, engaging in conversation, reading the room, and knowing when a guest needs attention and when they simply want to enjoy the moment. 

You're a team player who is happy to jump in, help wherever needed, and contribute to an environment where everyone takes pride in the guest experience. 

Most importantly, you're excited to be part of a  founding team and help shape the service culture of The Whit from the very beginning. 

Qualifications  

• Previous serving experience in fine dining, luxury hotels, boutique hotels, private clubs, or other high-touch hospitality environments preferred. 

• Genuine passion for hospitality and creating memorable guest experiences. 

• Strong knowledge of food, cocktails, wine, Champagne, and service standards, or an eagerness to learn. 

• Excellent communication and interpersonal skills. 

• Strong attention to detail and commitment to elevated service. 

• Ability to anticipate guest needs and provide thoughtful, personalized service. 

• Comfortable working in an intimate, guest-facing environment. 

• Ability to remain composed, gracious, and attentive in a fast-paced setting. 

• Professional appearance and demeanor. 

• Familiarity with Toast POS or a similar system preferred. 

• Ability to work collaboratively as part of a small, highly engaged team. 

• Evening, weekend, and holiday availability. 

• Willingness to learn, adapt, and contribute during the opening period. 

Why The Whit?  

This is an opportunity to join  The Whit's founding Food & Beverage team and help establish what exceptional hospitality looks and feels like from the very first day. 

You'll work in an intimate environment where the details matter, relationships are personal, and your contribution will help shape the experience we create for every guest. 

If you're passionate about hospitality, take genuine pride in caring for others, and are excited by the opportunity to help build something extraordinary from the ground up, we'd love to meet you. 

Come help us define The Whit.