Joe's Counter Attendant

Counter Attendant

Multnomah Athletic Club is more than Portland's most legendary hub of sports and socializing. It's like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC's 600,000 square feet of recreational possibilities.

Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.

The Role

Are you passionate about providing exceptional customer service in a fast-paced environment? We're looking for a dedicated Counter Attendant to join our team. If you're enthusiastic, detail-oriented, and thrive in a customer-focused setting, we want to hear from you! This is a full-time, fully on-site position. This role is eligible for tips. This role involves preparing and serving food and beverages to members and guests promptly and with a smile. You'll be a key player in ensuring smooth operations by maintaining clear communication with team members and other departments.

What You'll Do

• Customer Service: Deliver enthusiastic, prompt, and positive service to all members, guests, and employees.
• Stock Replenishment: Regularly replenish stock items as needed.
• Cleaning Duties: Perform cleaning and sanitizing tasks as directed by your team lead, supervisor, or manager.
• Beverage Preparation: Prepare espresso drinks and smoothies to our high standards.
• Food Preparation: Make deli sandwiches and hot items such as hot dogs, pizza, and pretzels.
• Transaction Handling: Operate the point-of-sale system to process transactions efficiently.
• Sanitation: Practice proper sanitation and food handling procedures at all times.
• Daily Operations: Complete opening, closing, and side work duties as assigned.
• Safety Compliance: Follow all club safety policies and procedures, demonstrating safe work practices.
• Other duties as assigned by management.

What You'll Bring

• Education: High school diploma or equivalent preferred.

• Certifications: Valid Food Handler's and OLCC (18 and older only) card mandatory.

• Experience: Prior experience in a similar environment (coffee shop, sandwich shop) preferred.

• Language Skills: Ability to speak, read, and write English fluently.

• Menu Knowledge: Strong understanding of the menu to answer questions from members or guests.

• Customer Service: Excellent customer service and decision-making skills.

• Interpersonal Skills: Ability to establish and maintain effective working relationships with coworkers, members, and employees.

What You'll Gain

At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:

• Full-time employees: Enjoy medical, dental, and vision insurance.

• Facility access: Free access to our exercise room and classes, climbing gym, and pools.

• Convenience: Free parking and discounted public transportation passes.

• Retirement: Participate in our 401(k) program with an employer match.

• Well-being: Access our Employee Assistance Program (EAP) and the Headspace wellness app for free.

• Perks: Enjoy discounts on club services and meals.

Apply today and be part of the MAC, where a welcoming atmosphere, professional relationships, and high-quality service are our top priorities! This is a tip share position.

The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.