PCA - PERSONAL CARE ASSISTANT

Personal Care Assistant (PCA) In-Home Aide

The Personal Care Assistant (PCA) provides personal care and home management services to Mecklenburg County DSS In-Home Aide (IHA) clients in their place of residence. Services are provided under the direction and supervision of a Registered Nurse, per an individualized written Plan of Care. The PCA is assigned to specific clients by the RN Case Manager and performs authorized tasks to maintain the client's personal comfort, safety, and independence in the home. Documentation is completed via Electronic Visit Verification (EVV) using ContinuLink/Sandata per agency and Medicaid requirements.

Minimum age 18 years; High School diploma or GED required

Minimum 6 months of experience providing care to individuals requiring ADL-level support, OR documented experience working as a PCA/CNA

Demonstrated ability to read, write, and follow a written Plan of Care

Successful completion of agency written skills test and competency evaluation (conducted prior to first client assignment)

Must reside at a different address than the client/recipient

Cannot be a biological family member, step-family member, or in-law family member of the assigned client

Must pass criminal background check, HCPR (Health Care Personnel Registry) check, and TB screening per agency policy HR-2

CPR/First Aid certification (or willingness to obtain prior to first client assignment)

NC Nurse Aide I or CNA II certification (required for Level 045 assignments)

Prior experience with Medicaid PCS or IHA waiver programs

Bilingual English/Spanish strongly preferred

Performs personal care activities as authorized in the Plan of Care, including: bathing (tub, shower, or bed bath), shampooing, skin/nail care, oral hygiene, shaving, dressing/undressing, and toileting assistance

Assists with mobility, ambulation, transfers, and range-of-motion exercises under therapist or RN direction

Performs household services essential to health and safety at home: meal preparation/feeding, laundry, and light housekeeping

Provides medication reminders; assists with medications ordinarily self-administered under RN supervision and per state Nurse Practice Act

Observes and reports changes in client condition to the supervising RN or Clinical Supervisor promptly

Completes all visit documentation via EVV (ContinuLink/Sandata) and submits task sheets per agency requirements minimum weekly

Promotes client safety and infection control practices; reports unsafe situations to the Supervisor/Case Manager

Maintains client confidentiality in all aspects of service delivery

Attends required in-service training programs and competency reviews as scheduled

Participates in supervisory home visits with the RN (every 60 days for Level 042/045; every 90 days for Level 041)

Performs other duties as assigned

Frequent standing, walking, bending, and reaching. May require lifting up to 50 lbs. using proper body mechanics and safe client handling techniques. Possible exposure to infectious disease, blood-borne pathogens, and household chemicals. Work is performed in client homes; travel between assignments required.

See ADA Requirements on file.