Head of Luxury Guest Experience & VIP Services
The Peninsula Hotels
The Peninsula Hotels in Chicago is looking for a Director of Guest Relations to lead guest experience initiatives and ensure service excellence. In this role, you will oversee the entire guest journey, from pre-arrival to post-departure, and champion a guest-centric culture throughout the hotel. Ideal candidates will have at least 3 years of experience in luxury hospitality, strong leadership qualities, and excellent communication skills. An attractive benefits package, including a 401(k) with company match and comprehensive health coverage, is offered. #J-18808-Ljbffr The Peninsula Hotels
Vacancy posted 2 days ago
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