Human Resources Business Partner

Human Resources Business Partner

Catholic Charities of Baltimore, Human Resources is seeking a HR Business Partner to serve as a strategic and consultative partner to assigned division and program leaders, aligning people strategies with operational priorities, workforce needs, and Agency goals. This role advises leaders on workforce planning, employee relations, performance management, engagement, compliance, and organizational effectiveness, with accountability for promoting consistent HR practices, timely resolution of workplace concerns, and proactive identification of workforce risks and opportunities. Through data-informed guidance, leader coaching, and collaboration across HR and operational stakeholders, the HR Business Partner strengthens leadership capability, supports a positive employee experience, and contributes to a high-performing workforce that advances the Agency's mission, vision, and values.

The work schedule is Monday–Friday, 8:30 a.m. – 4:30 p.m., with a hybrid work schedule of three in-office days and two remote workdays per week. Hours and work location may be adjusted as necessary to support business needs.

JOB DUTIES & RESPONSIBILITIES:

• Serves as a strategic HR partner to assigned division and program leaders by aligning people strategies with operational priorities, workforce needs, Agency goals, and mission outcomes.
• Advises leaders on workforce planning, staffing needs, talent trends, and organizational changes to support effective decision-making, continuity of operations, and long-term workforce sustainability.
• Facilitates talent review, succession planning, and leader discussions to identify workforce risks, assess readiness for key roles, and strengthen leadership continuity across assigned areas.
• Uses workforce data, including turnover, retention, engagement, and talent metrics, to identify trends, assess root causes, and recommend targeted strategies that improve employee experience and organizational effectiveness.
• Leads or supports employee engagement activities, including surveys, focus groups, feedback tools, and action planning, to help leaders translate employee input into measurable improvements.
• Coaches leaders on employee relations, workplace concerns, complaints, grievances, labor relations issues, and performance feedback to promote fair, timely, and consistent resolution.
• Guides leaders through performance management, corrective action, and documentation processes to clarify expectations, strengthen accountability, and support effective team performance.
• Conducts or supports workplace investigations by gathering relevant information, assessing concerns, documenting findings, and recommending appropriate next steps consistent with Agency policy and legal requirements.
• Collaborates on complex FMLA and Workers' Compensation cases to support coordinated case management, consistent communication, and compliant resolution.
• Leads the ADA interactive process by evaluating accommodation requests, coordinating with employees and leaders, documenting outcomes, and ensuring consistent, compliant follow-through.
• Maintains current knowledge of employment laws, regulations, Agency policies, and HR best practices to reduce risk and provide accurate, consistent guidance to leaders and employees.
• Communicates and trains leaders and employees on Agency policies, HR processes, and workplace expectations to support understanding, consistency, and compliance across assigned areas.
• Identifies opportunities to improve HR processes, policies, and service delivery, and recommends changes that enhance efficiency, compliance, leader capability, and alignment with Agency goals.
• Partners with HR Centers of Excellence and internal stakeholders to share operational insights, support HR initiatives, and ensure HR programs and practices meet the needs of assigned divisions and programs.
• Performs other related duties as assigned in support of the Agency's mission, vision, values, and evolving organizational needs.

POSITION SPECIFIC DUTIES & EXPERIENCE REQUIREMENTS:

• Three (3) years' experience in HR Business Partner. Equivalent combination of experience and education may be considered.
• Demonstrated business knowledge and specific experience that allows for supporting organizational business goals.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Demonstrated experience advising leaders and managers on a broad range of people matters, including employee relations, performance management, employee engagement, retention, leave of absence, recruitment, and workforce planning.
• Experience interpreting and applying employment policies, HR practices, and applicable employment laws and regulations in a business partner or consultative HR role.
• HR certification, such as SHRM-CP, SHRM-SCP, PHR, or SPHR, preferred but not required.

REQUIRED SKILLS & ABILITIES:

• Strategic and consultative thinking skills, with the ability to understand operational priorities, anticipate workforce implications, and recommend practical HR solutions that support Agency goals.
• Strong relationship-building, communication, and influencing skills, with the ability to advise leaders, collaborate with stakeholders, and communicate complex HR information clearly and professionally.
• High level of discretion, integrity, professionalism, and confidentiality when handling sensitive employee, leader, and organizational matters.
• Ability to assess employee relations, performance, engagement, and workforce issues, identify root causes or patterns, and recommend appropriate actions that support fair, timely, and effective outcomes.
• Sound knowledge of employment laws, HR policies, procedures, and best practices, with the ability to interpret and apply guidance consistently to support compliance and reduce organizational risk.
• Ability to use workforce data, HR metrics, and trend information to identify needs, inform recommendations, and support data-informed decisions with leaders.
• Ability to understand organizational structure, roles, qualifications, compensation practices, and related administrative processes to provide relevant, business-aligned HR guidance.
• Strong project management, organization, and prioritization skills, with the ability to manage work from planning through completion, coordinate stakeholders, track progress, and meet deadlines.
• Proficiency with HRIS systems, Microsoft 365 applications, AI assistant tools, and HR data or analytics tools needed to document work, analyze information, communicate effectively, and support HR service delivery.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Remaining in a stationary position, which may involve standing or sitting for extended periods, as required to complete tasks or duties associated with the role.
• Repetitive motions involving the wrists, hands, and/or fingers, including tasks such as typing, data entry, or handling small objects. These repetitive activities may occur throughout the workday and require attention to ergonomics to ensure comfort and minimize strain.
• Moving about to accomplish tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role.
• Engaging in communication with others to exchange information, which may involve speaking, listening, writing, or using electronic communication methods to ensure clear and effective understanding. This includes both verbal and non-verbal interactions with colleagues, clients, or external parties.
• Assessing the accuracy, neatness, and completeness of assigned work to ensure it meets quality standards and adheres to established guidelines.
• Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.