Policy and Compliance Specialist

Job Description

Job Description

Necco has an opportunity for a career as Policy and Compliance Specialist. This role administers the company-wide policy governance process and supports compliance by coordinating the development, review, approval, publication, implementation, and ongoing maintenance of policies, forms, and protocols. This role will ensure documents are clear, consistent, current, accessible, and supported by reliable records, workflows, and reporting.

You should be accurately described as:

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. A passionate pragmatist about the company’s success, growth, and program quality.

The candidate selected will be responsible for the following:

Policy Development and Documentation

• Draft, revise, and maintain clear and consistent policies, forms, and protocols
• Develop a comprehensive understanding of all regulatory requirements for programs, services, and personnel
• Standardize policy, templates, language, formatting, review practices, and documentation requirements
• Partner with departments and business lines to support the development, review, implementation and maintenance policies, forms, and protocols that fall within their respective areas of expertise

Policy Implementation, Training, and Communication

• Create and maintain a communication strategy for policies and ensure employees are aware of policy changes and updates
• Facilitate policy, form, and protocol-related workshops to ensure understanding and compliance
• Provide guidance on policy and regulatory related inquiries

Compliance Monitoring and Risk Management

• Assess risks associated with all company policies, forms, and protocols and develop strategies to improve compliance
• Support continuous improvement of company policies, forms, and protocols based on operational needs, regulatory changes, and compliance findings
• Communicate regulatory and policy changes affecting company services
• Implement and maintain systems to monitor policy adherence
• Maintain a comprehensive repository and ensure easy accessibility of policies, forms, and protocols

Data, Reporting, and Systems Support

• Utilize EFM and EHR data and insights to identify trends, compliance concerns, and opportunities for improvement
• Establish and monitor key performance indicators to measure policy effectiveness
• Collaborate to identify technology solutions that support policy management, data tracking, reporting, and accessibility

Corporate Citizen

• Practice ruthless pragmatism
• Engage in peer-to-peer feedback
• Know and live the Necco Corporate Culture Principles
• Embody the three essential virtues of humble, hungry and smart
• Drive your Individual Performance Scorecard
• Adhere to and contribute to the Necco meeting structure

Position Qualifications

• Bachelor’s degree in social work, public administration, healthcare administration, business, compliance, or a related field; master’s degree preferred
• Ability to learn and utilize company software/systems; including EHR and EFM systems
• Five years of experience in compliance, operational and/or risk management to include leadership
• Ability to translate regulatory, contractual, and accreditation requirements into business processes and company policies
• Keen ability to apply technology to business processes
• Self-Directed
• Strong track record of demonstrating a high level of engagement and awareness of activities across all business divisions/departments
• Ability to communicate effectively and succinctly through oral and written word
• Strong analytical skills with high attention to detail and accuracy
• Valid driver’s license and state minimum auto insurance
• Successful completion of all required criminal background checks
• Travel/Training Willingness

At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.