Donor Impact Officer

Job Description

Job Description

At United Way of King County, we are working side by side with communities to build an equitable future for everyone. We believe that having staff, volunteers, and supporters that represent diverse backgrounds will allow us to better accomplish our mission. We continue to work diligently to ensure that the field of philanthropy is welcoming to diverse communities. We strive to have a diverse staff and particularly encourage Black, Indigenous and people of color to apply and be part of our team. 

Our culture fosters collaboration, teamwork, open communication, leadership, integrity, and accountability. 

Job Summary:

The Donor Impact Officer is a member of the Individual Giving/Annual Fund team and supports a comprehensive fundraising strategy to retain, upgrade, and acquire donors who give $1–$999 annually to United Way of King County (UWKC). This critical gift range generates essential revenue that advances the organization’s mission. 

The Donor Impact Officer plans and implements annual fund strategies for assigned donor segments, helping secure both financial and volunteer resources. The role strengthens donor engagement and retention and helps move donors through the giving pipeline across multiple channels, including direct mail, online giving, recurring gifts, events, workplace giving, and cross-departmental and volunteer partnerships. The Donor Impact Officer also oversees data and systems for large-scale projects, safeguarding data integrity through careful review, accurate implementation, and ongoing data cleanup across systems.

Job video: 

Compensation:

• The hourly rate for this position ranges from $35.27 to $37.12.
• Medical, dental, vision and life insurance
• PTO (including holidays)
• 403(b) retirement savings plan
• Subsidized Transit Pass (Orca Card)

Essential Duties:

• Work with the Project Coordinator, Individual Giving to ensure fundraising campaigns, newsletters, events, collateral materials, and lists are on schedule and following the project brief and timeline.
• Serve as the lead for the Click Dimensions electronic communications platform by developing and updating standard operating procedures, tracking and analyzing donor engagement, and acting as the liaison to the Marketing and Communications team.
• Partner with the Associate Director, Annual Giving, to interpret and analyze Click Dimensions campaign and appeals data and use those insights to inform annual fund strategies.
• Execute the communications strategy for all Annual Fund donors giving $1–$4,999.
• Steward and cultivate Annual Fund donors to encourage gift renewal and growth and strategically move donors through the giving pipeline.
• Collaborate on strategy and provide leadership for the Emerging Leaders 365 affinity group and its committee. Support member engagement, communications, events, fundraising initiatives, and peer-to-peer fundraising.
• Respond thoughtfully to donor and supporter questions, resolve issues, and deepen their connection to United Way of King County.
• Contribute as a collaborative member of the Annual Fund team, by providing strategic input and generating ideas that promote growth, including supporting new-donor stewardship calls, attending events, and assisting with other donor projects as identified.
• Manage data and IT-related projects for the Annual Fund team by coordinating timelines, completing key actions such as data uploads and documentation, ensuring data accuracy, and proactively identifying technology solutions that improve team efficiency and effectiveness.
• Work with the Project Coordinator, Individual Giving, to support the effective execution of fundraising campaigns.
• Help to identify planned gift prospects and elevate asset giving to all donors.
• Analyze giving trends and internal giving community processes to identify opportunities for fundraising growth.
• Proactively seek out professional development opportunities: webinars, conferences, etc. to gain innovative and proven donor stewardship knowledge.
• Track donor movement, significant activities and donor information in Microsoft CRM and other tracking systems.
• Ensure that racial equity is integrated across all fundraising activities.
• Understand UWKC’s mission, vision, and programs and effectively communicate key information to donors and has a desire to lean into community-centric fundraising.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.
• Lived experience and/or demonstrated professional skills working within a diverse work environment.
• Basic knowledge of fundraising techniques and volunteer management and demonstrated ability to build relationships with donors.
• Proven ability to utilize and analyze data to create and steward donor segments.
• Proven attention to detail, initiative, and effective project management skills.
• Commitment to growth and learner mindset specifically regarding donor stewardship and community centric fundraising.
• Strong communication skills, both written and verbal, including ability to present to diverse audiences and have external conversations regarding racial equity in UWKC’s work.
• Demonstrated ability to build and maintain positive relationships and actively contribute as a member of working teams to achieve results.
• Demonstrated ability to use discretion and independent judgment and/or independent action in evaluating situations and making decisions.
• Strong interpersonal skills and excel at building relationships in any environment and enjoys connecting with people and diverse audiences.
• Intermediate proficiency with Microsoft Office and donor database knowledge.

Education and/or Experience:

Bachelor's degree or equivalent experience in fundraising or a related field. Must have at least two (2) years’ experience in fundraising or marketing, communications, message strategy and/or a related field. Experience analyzing data, creating appealing programs, and attracting support from stakeholders highly desired.

Additional Information:

United Way of King County is an exceptional workplace that can provide you with:

• Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.
• Ongoing collaboration with diverse staff and other constituents
• A desirable culture of high-performance expectations and accountability
• Exciting and challenging work
• Opportunities to help solve the community's toughest problems.
• Competitive pay is commensurate with demonstrated successful performance and experience.
• Many other benefits that we are happy to discuss with you.

Application Procedures:

Please click here to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application. 

Candidates who apply early will receive priority consideration.

***Applicants MUST apply at the United Way of King County Career Center to be considered for this position. Click here to access the Career Center to apply.***