Visitor Control Specialist National Intelligence

Job Overview We are seeking an experienced Visitor Control Specialist for our SOC National Intelligence Division team. The role focuses on visitor intake, identity verification, credentialing, and access authorization at government Visitor Control Centers. Responsibilities Perform visitor intake and credentialing, verifying identity and authorization, and issuing visitor, temporary, retention, and other access badges consistent with clearance and access requirements. Operate government credentialing and screening systems, including X‑ray machines, walk‑through and handheld metal detectors, LOVA, IAFIS, and badging terminals; conduct screening for prohibited items in accordance with site procedures. Issue CACs (DEERS/RAPIDS), Guest Decals, ISOPREP photos, fingerprint submissions, and other government‑required identity products, ensuring accurate documentation and secure handling. Troubleshoot visitor access issues by coordinating with Government Access Control Offices and other security personnel; resolve credentialing discrepancies and elevate concerns as required. Maintain visitor logs, statistics, screening documentation, and credentialing inventories; prepare and submit required reports in accordance with government and company standards. Support overall Visitor Control Center operations by maintaining situational awareness, assisting team members, complying with training/recertification requirements, and performing additional duties as assigned. Skills Ability to verify identities and issue government‑controlled credentials, including visitor badges, CACs, DEERS/RAPIDS products, and access decals. Competence in operating X‑ray systems, walk‑through magnetometers, handheld metal detectors, and identity vetting tools (LOVA, IAFIS). Strong attention to detail for accurate issuance, tracking, and documentation of badges and visitor records. Professional communication and customer service skills to interact with visitors, contractors, employees, and government representatives. Ability to troubleshoot access problems collaboratively with government access offices. Ability to stand for extended periods, lift 25 lbs., and meet government vision/hearing and physical fitness requirements. Ability to follow detailed procedures and maintain compliance with security protocols. Qualifications High School Diploma or GED required. Active TS/SCI clearance with Polygraph; CI Polygraph acceptable pending receipt of Full‑Scope Polygraph, consistent with contract requirements. Must maintain eligibility. Experience in identity vetting, credentialing, access control, screening, or protective security in a government, military, or cleared environment. 3+ years combined construction trade experience, with experience in at least two of the following trades: Carpentry, Electrical, Plumbing, HVAC, Sheet Metal, Welding, Drywall, Concrete/Masonry, Excavation. Government‑Approved Visitor Control Training, including screening, credentialing, and security modules; annual recertification required. Valid State‑Issued ID or Driver's License, 18+ years of age. Pay Range In compliance with this state's pay transparency laws, the hourly pay range for this role is $22.46 – $33.00. This is not a guarantee of compensation or salary; the final offer may vary based on factors including experience and geographic location. Benefits Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks; parental leave, family leave, and other paid time off; voluntary benefits and discount programs to meet employees' individual needs, including pet insurance for furry family members. Physical and Mental Tasks Visual acuity (prepare and analyze data, transcribe documents, view a computer, read, inspect objects, operate machinery). Pushing or pulling (using body part to press against something in a downward or outward direction, or in a dragging or hauling motion). Balancing (maintaining equilibrium when walking, climbing, crouching, etc.). Manual Dexterity (picking, pinching, typing, or other work that uses fingers). Stooping (bending the spine at the waist). Grasping (use of hand to apply pressure). Reaching (moving arms or legs in any direction). Feeling (perceiving an object's size, shape, texture, etc.). Lifting motion or lifting objects more than 25 pounds. Climbing (ascending/descending ladders, stairs, scaffolding, ramps, poles using feet, legs, hands, or arms). Walking. Repetitive motions of any part of the body. Hearing. Talking. Capacity to think, concentrate and focus over long periods of time. Kneeling, crouching or crawling. Ability to read/write complex documents in the English language. Capacity to reason and make sound decisions. Capacity to express thoughts orally (accurately, quickly and loudly convey spoken instructions to workers). Ability to wear a mask, respirator, bullet‑proof vest, or other equipment. Ability to regularly perform all job functions at the company's office or work site. Ability to withstand environmental conditions (extreme heat or cold, grass, wind, sand, fumes, odors, gases, extreme noise, etc.). Equal Opportunity Employer SOC, a Day & Zimmermann company, is an equal‑opportunity employer, M/F/D/V. Diversity, Inclusion & Equal Employment Opportunity: Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions. Federal and state EEO laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is fully compliant with these laws. If you are an individual with a disability and require an accommodation in the application process, please email View email address on click.appcast.io. #J-18808-Ljbffr