Office Manager

Company Description We are a locally focused roofing contractor serving residential and commercial clients in the Greater Orlando area. The company provides roof installation, repair, and maintenance services with an emphasis on safety, reliability, and quality workmanship. Team members work closely with customers, suppliers, and field crews to ensure jobs are completed efficiently and on schedule. The office environment is fast-paced and service-oriented, supporting multiple projects at various stages at any given time. Role Description The Office Manager is a full-time, hybrid role based in Greater Orlando, responsible for overseeing daily office operations and supporting roofing projects from the administrative side. This role manages scheduling, maintains records and job files, handles permitting, coordinates communication between customers, field crews, and vendors, and ensures that office equipment and supplies are organized and functional. The Office Manager handles incoming calls and emails, greets visitors, and provides responsive customer service regarding appointments, estimates, and project status. The position also involves preparing invoices and basic reports, updating internal systems, supporting compliance and documentation needs, and helping refine office processes to improve efficiency. Qualifications Strong Communication skills, including clear verbal and written interactions with customers, vendors, and team members. Experience with Administrative Assistance and Office Administration, including scheduling, file management, and organizing office workflows. Ability to operate and troubleshoot common Office Equipment such as printers, scanners, phones, and office software tools. Proven Customer Service skills, with a focus on professionalism, empathy, and timely resolution of inquiries. Proficiency with basic computer applications (e.g., email, spreadsheets, word processing) and comfort learning new software. Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment. Experience filling out and submitting permit paperwork. Experience in construction, roofing, or a related field is beneficial but not required. High school diploma or equivalent required; additional coursework or certification in office administration or business is a plus. #J-18808-Ljbffr