HVAC Service Technician

PowerTech HVAC Service TechAt PowerTech, we don't just maintain systems: we power progress. As a trusted provider of commercial, industrial, and residential maintenance, electrical, and generator services, we deliver reliable solutions that keep our customers up and running when it matters most. We're more than just a team. PowerTech is a power house of innovation and reliability, driven by a mission to provide top-tier support to those who depend on uninterrupted power.We're a fast-growing company founded by entrepreneurs who value grit, innovation, and growth and built on the belief that people matter: our clients, our community, and most importantly, our team. At PowerTech, your skills are recognized, your ideas are heard, and your work makes a real impact. Join us and help drive the future of power solutions.What We Offer:Comprehensive medical, dental & vision coverage available.Generous paid time off to recharge and relax.Six paid holidays for work-life balance.401(k) with 4% company match to invest in your future.A thriving company that values integrity, hard work, and pride in a job well done.Career growth through hands-on training, professional development, and advancement opportunities.A collaborative and supportive environment where teamwork and continuous learning are encouraged.Position Summary:This HVAC Service Tech is responsible for maintaining and repairing HVAC and mechanical systems across a variety of sites, ensuring equipment operates safely, efficiently, and in compliance with all regulations. The position combines hands-on technical work with preventative maintenance, troubleshooting, and the use of service management technology to deliver high-quality results.Key Responsibilities:Deliver a positive customer experience by completing HVAC installations, service, and maintenance correctly the first time with quality workmanship and adherence to all applicable codes and company standards to minimize refunds and recalls.Install, service, maintain, and troubleshoot light commercial HVAC systems and related equipment according to manufacturer specifications.Perform thorough HVAC inspections, including Health and Safety Checklists, and clearly communicate findings and repair or replacement options to customers using written option sheets.Prepare detailed findings reports, including photos, when issues are identified, and present recommended solutions and associated costs to customers.Understand when to issue "Lock Out/Tag Out" tags and complete all required follow-up procedures.Maintain accurate pricing, documentation, and job records, including service details, equipment information, materials used, warranty processing, and required administrative paperwork.Coordinate with managers and other departments to ensure efficient scheduling, follow-up appointments, warranty processing, and successful completion of job objectives.Facilitate ordering and preparation of materials and parts required for service and installation appointments.Record all materials used for accurate job costing, inventory tracking, and replenishment.Transport and maintain accountability for assigned tools, materials, and equipment.Protect customers' property while working and leave work areas cleaner than when work began.Inform leadership if HVAC systems are not fully operational before leaving a job site.Manage performance in alignment with company scorecard metrics and expectations.Report all safety concerns, incidents, or hazards to leadership promptly.Technology Utilization – Use platforms like ServiceTitan and CorrigoPro to manage service requests, track maintenance activity, and optimize workflows.Job Requirements:Minimum 1-2 years of HVAC experience.Proficiency with technology platforms such as ServiceTitan and CorrigoPro.Availability to work Monday–Friday, with flexibility for occasional emergency response.Willingness to travel up to 50% during working hours.High school diploma or GED.Valid driver's license and ability to pass motor vehicle record (MVR) screening.Successful completion of background check.Physical Requirements:Able to lift up to 100 lbs occasionally and 60 lbs regularlyComfortable working at heights up to 60 feet, including climbing ladders, scaffolds, and aerial liftsRegularly performs tasks involving squatting, kneeling, crawling, pushing, pulling, and reaching overheadCapable of moving and setting up ladders and materials without assistanceAbility to identify problems or potential issues in systems and respond appropriately under supervisionAbility to work in varying environmental conditions, including exposure to heat, cold, and electrical hazards with appropriate PPEWhat We Value:Delivering stable, reliable, and high-quality work in every task.Responding positively to feedback, instructions, and constructive input.Asking thoughtful questions and seeking clarity to overcome challenges.Communicating proactively with leaders and peers about key updates or obstacles.Using time efficiently and taking initiative when workload allows.Offering help to colleagues and contributing to a team-first culture.Working with minimal supervision while demonstrating self-motivation and accountability.Maintaining dependable attendance, punctuality, and a strong on-site presence when needed.Approaching communication with respect, empathy, and professionalism.Fostering collaboration, trust, and a positive workplace environment.Embracing continuous learning and professional growth.Demonstrating sound judgment and problem-solving skills under pressure.Adapting quickly to shifting priorities or changing environments.Taking ownership of actions, outcomes, and contributions to company goals.Showcasing resilience, follow-through, and a solutions-oriented mindset.PowerTech is committed to providing equal employment opportunities in an inclusive and respectful workplace. We make all employment decisions based on qualifications, merit, and business needs without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, marital or family status, age, veteran status, disability, genetic information, political affiliation, or any other characteristic protected by applicable laws. PowerTech is proud to foster a work environment that values diversity and prohibits discrimination or harassment of any kind.