Field Service Technician

Job Description

We're looking for a hands-on, mechanically inclined field technician to travel to customer sites (in NY, NJ & CT) and diagnose, repair, and maintain sterilizers and autoclaves. You'll be the face of our company in the field, so you'll also have the opportunity to earn commission by identifying and closing sales of parts, service agreements, and equipment.

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What You'll Do

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• Travel to customer locations (dental offices, medical practices, labs, surgery centers, etc.) to troubleshoot and repair sterilizers
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• Diagnose electrical issues: heating elements, control boards, relays, sensors, wiring, and power supplies
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• Diagnose plumbing and steam issues: valves, steam generators, water lines, pumps, traps, and leaks
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• Perform preventive maintenance, calibration, and safety checks
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• Document service calls accurately and complete paperwork on time
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• Recommend parts, service plans, repairs, or replacement equipment to customers and close sales
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• Maintain strong customer relationships and represent the company professionally
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What We Require

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• Motivated Individual looking for a challenge
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• A mechanical aptitude and a problem-solving mindset
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• Valid driver's license and clean driving record
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• Ability to lift 60+ lbs and work in tight spaces
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• Clear communication skills (speaks English) and a customer-first attitude
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• Familiar with the use of computer programs (CRM)
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Nice to Have

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• Solid working knowledge of electrical systems, including reading schematics and using a multimeter
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• Solid working knowledge of plumbing, steam, and water systems
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• Experience repairing sterilizers, autoclaves, or similar equipment
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• Factory training or certifications on [Midmark, Tuttnauer, Steris, Getinge, Scican, etc.]
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• Prior sales or customer-facing experience
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Compensation & Benefits

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• Competitive Hourly Pay + Commission. $100K+ annual Earning Potential.
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• Commission Opportunities: Earn commissions on eligible parts, service contracts and equipment sales. Experienced, fully trained technicians have the opportunity to earn six figures through base pay and commissions.
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• Company vehicle
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• Tools provided
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• Health insurance (optional), PTO, 401(k), paid training
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• 7 days vacation / sick days (will increase over time)
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Benefits:

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• 401(k)
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• Company car
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• Fuel card
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• Health insurance
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• Health savings account
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• Paid time off
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• Tools provided
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• Work Location: In person
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