Operations Specialist

Description Summary: This Process Administrator position provides \"Simply the Best\" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We\'re looking for a self-starter who wants to grow with us! Duties & Responsibilities Handles assigned daily work assignment that consist of collector and HomeSavers requests. Payment research and posting Issues delinquency letters Issues phone number update and payment plan letters Processes HomeSavers applications Runs and monitors delinquency scripts Processes incoming and outgoing mail Research delinquent taxes and legal documents. Prepares Foreclosure Referrals for Consumer Accounts. Handles email requests Refers escalated accounts to manager Position will cross-train to other products Performs other duties as assigned Basic Qualifications High School Diploma or GED required 1 year of work experience in a processing type function. Preferred Qualifications Knowledge of Microsoft Office Products, and the ability to type a minimum of 35 wpm required. Excellent in customer service, highly motivated, focused, and goal oriented Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor Strong organizational skills with attention to detail, planning and follow-up Ability to multi-task PC and internet proficiency Exempt Status (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Workplace Type Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We\’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Employment Eligibility Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice Visit Huntington\'s Career Web Site for more details. Company Culture Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people\’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you\’ll apply to join our team. If you\’d like to learn more about how Huntington looks out for people, visit Accessibility We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to View email address on click.appcast.io Reasonable Accommodations Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction-free environment, with the candidate on camera and without the use of virtual backgrounds. EEOC Disclaimer EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice #J-18808-Ljbffr