Shipping & Receiving Coordinator

Job Description

Job Description

Mission Statement: Our mission is the development and manufacturing of products that improve the lives of animals, while ensuring the safety, quality, and compliance of the products to the highest industry standards.

JOB TITLE: Shipping & Receiving Coordinator

SUMMARY:

This position is responsible for managing the daily operations, tasks, and performance of the warehouse team. This includes receiving, shipping, transfers, maintaining inventory accuracy, optimizing space utilization, monitoring productivity, and ensuring excellent service to internal and external customers.

The Coordinator oversees all shipping and receiving activities, ensuring the accurate and timely movement of materials, products, and supplies. This role coordinates with internal teams, carriers, and vendors to maintain efficient workflows and proper documentation while upholding safety and compliance standards.

DUTIES AND RESPONSIBILITIES:

SHIPPING & RECEIVING:

• Ensure all incoming components and outgoing products for damage and/or defect per company SOP’s
• Ensure that all outgoing products meet customer requirements (correct pallet, palletizing, paperwork, etc.)
• Check component invoices for accuracy before acceptance.
• Scheduling and timely loading unloading of all trucks (incoming/outgoing)
• Fill customer product orders as required from warehouse stock.
• Ensure that all raw materials, components, in-process and finished goods movements are done physically and electronically via SAP inventory standards.
• Coordinate and manage all inbound and outbound shipments.
• Receive, inspect, and verify incoming materials for accuracy, quality, and completeness.
• Prepare and process shipping documentation (e.g., bills of lading, packing slips, shipping labels).
• Schedule pickups and deliveries with carriers and freight providers.
• Maintain accurate inventory records and track shipments in the warehouse management system.
• Communicate with internal departments to ensure timely fulfillment of orders.
• Monitor and report on shipping and receiving performance metrics (e.g., on-time delivery, discrepancies).
• Ensure compliance with safety, regulatory, and company policies.
• Assist in troubleshooting shipping/receiving issues and resolving discrepancies with vendors or carriers

MISCELLANEOUS:

• Plan work, assign tasks appropriately and appraise results
• Keep warehouse clean and free from debris and potential safety hazards
• Perform daily, weekly, monthly, 6 months, yearly inventory cycle count.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Strong organizational and people skills
• Strong analytical skills with attention to detail
• Self-starter/motivated
• Computer skills in MS Office Suite/Google Suite, & ERP system
• Certificates, licenses and registrations:
• Forklift Certification a plus, must complete within 30 days of employment
• Computer skills:
  • Microsoft Office Suit (Word, Excel, PowerPoint, Outlook)
  • Microsoft Teams
  • SharePoint
  • ERP Systems (SAP)
  • Quality Management Systems (QMS)

• Other skills required :
  • GMP Documentation and Compliance
  • Understanding of FDA regulations
  • Understanding of OSHA regulations
  • Understanding of standard operating procedures (SOPs) and work instructions
  • Ability to read and interpret technical documents, (SOPs, Batch records)
  • Knowledge of safety protocols and PPE usage