Delivery Consultant - Modern Airline Retailing

Job Title: Delivery Consultant - Modern Airline Retailing About the role: We are looking for a hands-on Delivery Consultant to lead and execute client engagements within our Modern Airline Retailing (MAR) practice. This role sits at the intersection of airline commercial strategy and technology delivery, working directly with airline clients to drive their transition toward Offer, Order, Servicing & Delivery (OOSD) architectures, ONE Order, and NDC-based retailing capabilities. The ideal candidate has delivered real transformation programs for airlines or PSS/retailing technology vendors and can credibly engage CXO-level stakeholders as well as lead technical and functional workstreams. Key Responsibilities: Lead delivery of Modern Airline Retailing engagements, including Offer & Order Management, NDC distribution, ONE Order, and ancillary/dynamic pricing. Act as the primary delivery owner on client accounts — manage scope, timeline, risk, and stakeholder relationships through the full transformation lifecycle. Translate airline commercial and retailing strategy into actionable technical and process roadmaps in partnership with client IT, revenue management, and distribution teams. Partner with strategy, presales, and solution architecture teams to shape statements of work, delivery plans, and staffing models for new and existing engagements. Mentor and provide functional leadership to mid-level consultants and delivery teams; build repeatable delivery assets, playbooks, and accelerators for the MAR practice. Track and report on delivery health using practice-level KPIs (e.g., milestone adherence, ARM index-aligned business outcomes) to practice and account leadership. Represent the practice in client steering committees and, where appropriate, industry forums. Qualifications: 12+ years of experience in airline technology or airline commercial/distribution functions, with direct delivery exposure to Modern Airline Retailing initiatives. Working knowledge of ONE Order, NDC/EDIFACT standards, Offer & Order Management, and at least one major PSS platform (Sabre, Amadeus, or equivalent). Demonstrated experience managing client-facing delivery: scoping, planning, risk/issue management, and executive-level communication. Based in the Dallas, TX area, or willing to relocate to the Dallas area. Bachelor's degree or equivalent practical experience; airline, consulting, or PSS vendor background strongly preferred. Good to have: Prior experience at or with a major PSS/retailing technology vendor (Amadeus, Sabre, Accelya, FLYR, PROS) or a Tier 1/2 global airline. Exposure to dynamic pricing and ancillary monetization strategy. Consulting industry experience with comfort operating in matrixed delivery models (onshore/offshore, multi-vendor environments). Travel availability for client site as required. #J-18808-Ljbffr Coforge Limited